Director, AI Experience Strategy & Field Journeys

New York Life is looking for a Director of AI/Agentic Experience Strategy and UX Architecture to facilitate AI strategy for field personas in New York. The role requires extensive experience in financial services, deep knowledge of AI technologies, and strong facilitation skills. The ideal candidate will develop frameworks and document workflows while collaborating with a broad set of stakeholders. The position offers a hybrid work model with a salary range of $119,000 to $200,000, eligibility for a discretionary bonus, and the potential for growth in a dynamic environment.
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