At Chick-fil-A Moscow, we are building something bigger than a restaurant — we are creating a place where people feel seen, valued, and connected.
We are looking for a Brand & Marketing Manager who is passionate about storytelling, community impact, and creating experiences that leave a lasting impression.
This role is for someone who doesn’t just “do marketing,” but brings the brand to life through people, events, and meaningful connections.
Key Responsibilities
- Brand Experience & Community Impact
- Create memorable experiences for both Guests and Team Members through events, promotions, and intentional moments
- Develop and execute a community connection strategy (annual, quarterly, and monthly) that drives growth and engagement
- Build strong relationships with local businesses, schools, and organizations to expand our reach and influence
- Act as a brand ambassador, representing Chick-fil-A and our Operator with excellence and consistency
- Culture & Team Engagement
- Design and implement culture-building initiatives that strengthen team connection and morale
- Plan internal celebrations, recognition moments, and team-building events
- Partner with leadership to ensure our culture is not just talked about — but felt daily
- Manage and execute social media strategy and content creation
- Utilize digital tools, including email marketing and other platforms to increase engagement
- Track, analyze, and report on marketing initiatives to continuously improve results
- Build on past successful campaigns and identify new growth opportunities
- Operations & Leadership Support
- Collaborate closely with the Operator and leadership team on weekly priorities and administrative responsibilities
- Be willing to step into operations when needed — serving guests, supporting the team, and leading by example
What We’re Looking For
- Strong background in marketing, communications, business, or leadership
- Highly organized with the ability to manage multiple projects and deadlines
- Creative thinker with an eye for detail and brand consistency
- Excellent communication and relationship-building skills
- Experience with social media platforms and tools such as Canva, Adobe Illustrator, etc.
- Self-motivated, solutions-oriented, and driven to exceed expectations
Core Values We Live By
We are looking for someone who naturally demonstrates:
- Integrity – doing the right thing, always
- Humility – putting the team first
- Loyalty – committed to the mission and people
- Team Player – willing to serve wherever needed
Why This Role Matters
The Brand & Marketing Manager defines the voice and presence of Chick-fil-A Moscow. By creating impactful moments, strengthening community ties, and championing our culture, this role turns everyday interactions into lasting brand experiences.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
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