Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.
We’re partnering with our client, a digital marketing agency in NYC and Atlanta, to find a talented Account Director. This permanent role offers an exciting opportunity to lead projects and build strong client relationships. The position requires a strategic and driven professional with agency experience.
This role is HYBRID in either New York City or Atlanta.
Account Director Responsibilities:
- Oversee and manage large-scale projects from initial planning through final delivery, ensuring quality and adherence to timelines.
- Develop and maintain effective communication with clients, acting as a trusted advisor and fostering long‑term relationships.
- Collaborate with creative, strategy, finance, and production teams to align project goals and facilitate smooth execution.
- Lead cross‑functional teams to generate innovative solutions and drive organic growth opportunities.
- Manage project budgets, develop estimates, and oversee invoicing to ensure timely billing and financial health.
Account Director Qualifications:
- Minimum of 7+ years of account management experience in a creative or digital agency setting.
- Demonstrated expertise in developing and executing end‑to‑end email marketing strategies aligned to the customer journey
- Strong understanding of customer journey mapping and lifecycle marketing, with email as a core engagement channel
- Proven experience designing email strategies that support acquisition, nurturing, retention, and re‑engagement
- Proven track record working on digital marketing or eCommerce clients with an understanding of 360 advertising strategies.
- Strong experience managing multiple projects with excellent organizational skills.
- Ability to develop project scopes, pricing, and incremental business opportunities.
- Management experience with excellent communication and strategic thinking skills.
Perks and Benefits:
- Medical, Dental, and Vision Insurance.
- Life Insurance.
- 401(k) Program.
- eLearning and Ongoing Training.
- Education Reimbursement.
Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.
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