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Senior Vice President, Mid-Corp Relationship Manager, Digital, Technology & Comm

Citi, New York, NY, USA

Job type: Full Time


Senior Vice President, Mid-Corp Relationship Manager, Digital, Technology & Communications Industry Team, Citi Commercial Bank Hong Kong

Job Req Id:

Location: Kowloon, Kowloon City, Hong Kong SAR

Job Type: On-Site/Resident

Posted: May. 11, 2026

Job Overview

Senior Vice President, Mid-Corp Relationship Manager, Digital, Technology & Communications, Citi Commercial Bank Hong Kong.

At Citi, we proudly connect millions of people across hundreds of cities and countries, a commitment we've upheld for over two centuries. Our unparalleled global network enables us to deliver a comprehensive suite of financial services and products to a diverse clientele - consumers, corporations, governments or institutions alike - empowering them to seize significant opportunities and navigate complex global challenges.

Citi’s Banking franchise is strategically structured around three core lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversee the local delivery of our firm's full capabilities to clients across all 95 markets where Citi maintains a physical presence.

Citi Commercial Bank operates as a solutions-driven business, meeting the evolving demands of mid-sized and emerging corporates.

The Mid-Corp Relationship Manager is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. This particular position is hired to join the Digital, Technology & Communications Industry team. Excellent communication skills are required to guide, influence and collaborate with internal stakeholders to deliver the best to clients. The role is accountable for business results or authoritative advice regarding the operations of the business.

Key Responsibilities

  • Drive revenue growth, cultivate deeper client relationships, strategically acquire new clients for the Hong Kong Commercial Bank franchise.
  • Client calling to deepen relationships and proactively own, respond to, and anticipate future needs, roadblocks or risks and expectations.
  • Identify customers' needs and cross-sell opportunities to deepen and increase share of wallet.
  • Work with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs.
  • Work closely with internal stakeholders on the onboarding and retention of clients, ensuring the appropriate “Know Your Client” and other compliance deliverables are met.
  • Maximize client experience by proactively sharing market updates, trend and intelligence.
  • Drive innovation in the solutions we provide clients and further develop our business where necessary and appropriate.
  • Execute strategic initiatives launched centrally at all levels.
  • Manage the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes.
  • Ensure compliance with regulatory requirements and Citi's policies / guidelines at all time.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

  • A minimum of 10 years of professional experience, dedicated to relationship management within commercial and/or corporate banking.
  • Direct experience in managing the Digital, Technology & Communications segment/client base is a strong advantage.
  • Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients.
  • Demonstrates intermediate to advanced credit skills; experience in structuring complex deals is an advantage.
  • Demonstrates solid credit skills, capable of structuring credit deals and guiding staff through the credit deal approval process.
  • Ability to work effectively in team setting.
  • Ability to coordinate multi-functional teams to provide an exceptional client experience.
  • Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership).
  • Ability to work under pressure while making sound decisions.
  • Highly focused, able to rapidly identify key priorities, clearly communicate the priorities.
  • Accountable for significant direct business results or authoritative advice regarding the operations of the business.
  • A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience.
  • Fluent in Mandarin is an advantage.

Education

  • Bachelor’s/University degree, Master's degree is an advantage.

EEO Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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