About the Team
At WSI Tech, we strive to create an empowered, lean, fast‑paced delivery culture that is highly responsive to customer needs and tuned to driving optimal outcomes.
Job Description
Director, Technology – Product Management for Digital Merchandising responsible for leading the development and execution of the product strategy for our critical digital merchandising and web content management. The scope includes item creation and management, web content management, web publishing, product lifecycle management, master data management, price execution, procurement and inventory accounting. You will play a critical role in driving the growth and success of our retail and digital business by developing and launching innovative products and experiences that meet evolving customer needs.
About The Role
You will lead the product strategy and execution, manage budgets and timelines, coordinate cross‑functional teams, collaborate with internal stakeholders, partner with external vendors, and stay informed on emerging technology.
Responsibilities
- Develop and execute the product strategy for the digital merchandising experience that drives growth and innovation for our digital and retail business.
- Seamlessly transition between high‑level strategic planning and hands‑on team collaboration; lead executive‑level discussions while managing detailed project details.
- Lead a team of product managers, designers and engineers to deliver exceptional customer experiences through our digital merchandising products.
- Manage product budgets and timelines to ensure delivery on time and on budget.
- Work closely with cross‑functional teams to ensure alignment on product strategy, development, and launch plans.
- Define and prioritize product features, requirements, and roadmap based on customer insights, market trends and business objectives.
- Maintain strong relationships with internal stakeholders, including brand teams, sourcing partners, DC operations leaders, design teams and WSI Technology to create industry‑leading digital merchandising solutions.
- Stay informed and engage with emerging technology partners to leverage new and emerging technology to create solutions for Williams‑Sonoma, Inc. customers.
Criteria
- Bachelor’s degree in a related field or equivalent work experience.
- 12+ years of related experience with 8+ years of experience in product management, focusing on retail industry and technology.
- Deep knowledge of both retail merchandising and digital merchandising solutions and technology, and the ability to develop and launch products across all channels.
- Proven track record of launching successful retail products and driving business growth.
- Strong leadership and management skills, with ability to lead, coach and inspire cross‑functional teams, including emerging technology partners.
- Exceptional analytical and problem‑solving skills, with proven ability to use data to drive decision‑making.
- Excellent communication skills, with ability to communicate complex ideas to stakeholders at all levels.
- Passion for customer experience and the ability to create products that meet evolving needs leveraging emerging technology.
- Ability to collaborate effectively with a diverse set of business and technology partners.
- Requirement to be onsite in San Francisco, CA or Rocklin, CA Monday through Thursday; Friday is optional in office.
Benefits
- Generous discount on all WSI brands.
- 401(k) plan and other investment opportunities.
- Paid vacations, holidays and time off to volunteer.
- Health, dental and vision insurance, including same‑sex domestic partner benefits.
- Tax‑free commuter benefits.
- A wellness program that supports physical, financial and emotional health.
Legal and Employment Statements
WSI will not commence an immigration case or sponsor an individual for this position at this time (e.g., H‑1B or other employment‑based immigration).
Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and other applicable laws.
The expected starting pay range for this position is $200,000 - $235,000. Actual pay will be determined based on experience and other job‑related factors permitted by law. Compensation may include benefits, paid time off, merit and bonus opportunities.
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