Audio Visual Event Specialist

Audio Visual Event Specialist

The Audio Visual Event Specialist will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Day-To-Day Responsibilities:
Setup/breakdown of conference spaces to meet the customers event needs
Perform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware components
Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
Deliver field service support of control programs (AMX / Crestron/etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability
Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording support
Install small or portable videoconference and non-integrated AV hardware including cabling, computes, etc., not requiring penetration of facilities structures.
Provide field service support of networked devices
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
Understand and adhere to local safety standards for all site duties
Provide job site documentation and end user training and as needed
Setup and troubleshoot various audio/video/presentation systems
Travel to various job sites as required
Must be flexible to work after hours and weekends when required
What We're Looking For:
Must-Haves:
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors
Ability to manage small to medium projects
Familiarity with minor programming (AMX/Creston) – changes and troubleshooting
Ability to work and think independently and ensuring to meet deadlines
Intermediate computer knowledge
Knowledge of basic signal flow for audio, video and control
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standard
Minimum of a High School Diploma or equivalent
Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools and materials.
Nice-To-Haves:
Minimum of 3 - 5 years of audiovisual integration and/or service experience
Formal education in Electronics or related field
The following training certifications:
AMX Intro to Networking for AV Professionals
AMX Programmer I
Crestron Professional Installation
Essentials of Crestron Programming Certification
Exton AV Associate Certification
InfoComm Quick Start to the Audio-Visual Industry
InfoComm CTS General Certification
Microsoft Teams and Zoom Certification
Q-Sys Certifications
Why You'll Like Working Here:
Medical benefits, including vision and dental
Paid holidays, sick days, and personal days
Enjoyable and dynamic company culture
Training and professional development opportunities
More About Us:
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. Pay Type Min Base Max Base Hourly $33.66/hr $41.83/hr