Creative Workflow Coordinator - 1st Shift (Onsite)

Job Description
Creative Workflow Coordinator – Presentation Design team supporting an Investment Banking Client (New York City).

This position will be responsible for developing and maintaining relationships with our client, providing excellent customer service, and giving clear communication of client expectations.

Responsibilities

Primary point of contact for incoming presentation requests, including:

PowerPoint Presentation Design requests

Word Document formation and styling

PDF to PowerPoint conversion

Image recreation

Chart recreation

3D Isometric Design

Coordinate, assign, distribute, prioritize, track, and expedite workload to the Presentations Team.

Communicate with requesters to gather detailed information about the nature and requirements of assignments.

Gather missing spreadsheets, documents, photos, and information to ensure the presentations team has all necessary resources.

Analyze requests to determine how tasks should be performed and engage the appropriate resources for completion.

Direct requests to proper resources and coordinate.

Assist with quality control during heavy volume periods.

Deliver projects within a reasonable, negotiated timeframe.

Perform other related duties and assist with special projects as assigned.

Maintain thorough knowledge of all firm-supported software packages.

Other duties as assigned.

Qualifications

Bachelor’s degree or 4+ years of relevant work experience.

Ability to work in a fast‑paced team environment and meet pressing deadlines.

Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.

Knowledge of Adobe Suite.

Excellent verbal and written communication skills.

Extremely detail‑oriented.

Flexibility to work overtime as required.

Prior document processing experience in a team environment preferred.

Prior experience in the financial sector preferred.

Benefits
The salary range for this role is $23.51 - $33.85 per hour, with overtime, shift differential, call‑in, and/or standby pay as applicable. Benefits include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance, parental leave, adoption assistance, tuition assistance, and employer/partner discounts.

Equal Opportunity
RRD is an Equal Opportunity Employer, including disability/veterans.

All employment offers are contingent upon the successful completion of a pre‑employment background and drug screen.

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