Product Manager

Product Manager - eCommerce Strategy

Location: Chicago, IL (Onsite)
Position Overview:
As the Product Manager - eCommerce Strategy, you will play a pivotal role in shaping the future of Parts Town's online presence. You will work closely with our business team, stakeholders, and senior management to develop and execute a robust eCommerce strategy. Your insights and expertise will help Parts Town optimize its online channels, enhance customer experience, and achieve business objectives.
Key Responsibilities:
Strategy Development:
Lead the development of a comprehensive eCommerce strategy aligned with Parts Town's business goals.
Conduct market research and competitive analysis to identify trends, opportunities, and best practices.
Roadmap Creation:
Develop a detailed roadmap for implementing the eCommerce strategy, including short-term and long-term goals.
Prioritize initiatives based on business impact, feasibility, and customer needs.
Collaboration:
Work closely with the business team, stakeholders, and senior management to ensure alignment and buy-in for the eCommerce strategy.
Facilitate cross-functional collaboration to drive strategy implementation.
Performance Monitoring:
Establish key performance indicators (KPIs) to measure the success of the eCommerce strategy.
Regularly track and report on performance metrics, making data-driven adjustments as needed.
Customer Experience:
Advocate for a customer-centric approach, ensuring that the eCommerce strategy enhances the overall customer experience.
Identify and implement improvements to the user journey across all eCommerce platforms.
Technology Integration:
Work with IT and development teams to ensure seamless integration of technology solutions that support the eCommerce strategy.
Stay up-to-date with emerging technologies and trends to keep Parts Town at the forefront of eCommerce innovation.
Qualifications:
1. Proven experience as a Product Manager in eCommerce, with a track record of developing and implementing successful strategies.
2. Strong understanding of eCommerce platforms, digital marketing, and online customer behavior.
3. Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
4. Exceptional communication and collaboration skills, with the ability to influence and align stakeholders.
5. Experience working in a fast-paced, dynamic environment, with the ability to manage multiple priorities.