Product Manager

Product Manager - eCommerce Strategy
Location: Chicago, IL (Onsite)

Position Overview: As the Product Manager - eCommerce Strategy, you will play a pivotal role in shaping the future of Parts Town's online presence. You will work closely with our business team, stakeholders, and senior management to develop and execute a robust eCommerce strategy. Your insights and expertise will help Parts Town optimize its online channels, enhance customer experience, and achieve business objectives.

Key Responsibilities

Strategy Development:

Lead the development of a comprehensive eCommerce strategy aligned with Parts Town's business goals. Conduct market research and competitive analysis to identify trends, opportunities, and best practices.

Roadmap Creation:

Develop a detailed roadmap for implementing the eCommerce strategy, including short-term and long-term goals. Prioritize initiatives based on business impact, feasibility, and customer needs.

Collaboration:

Work closely with the business team, stakeholders, and senior management to ensure alignment and buy-in for the eCommerce strategy. Facilitate cross-functional collaboration to drive strategy implementation.

Performance Monitoring:

Establish key performance indicators (KPIs) to measure the success of the eCommerce strategy. Regularly track and report on performance metrics, making data-driven adjustments as needed.

Customer Experience:

Advocate for a customer-centric approach, ensuring that the eCommerce strategy enhances the overall customer experience. Identify and implement improvements to the user journey across all eCommerce platforms.

Technology Integration:

Work with IT and development teams to ensure seamless integration of technology solutions that support the eCommerce strategy. Stay up-to-date with emerging technologies and trends to keep Parts Town at the forefront of eCommerce innovation.

Qualifications

Proven experience as a Product Manager in eCommerce, with a track record of developing and implementing successful strategies.

Strong understanding of eCommerce platforms, digital marketing, and online customer behavior.

Excellent analytical and problem‑solving skills, with the ability to make data‑driven decisions.

Exceptional communication and collaboration skills, with the ability to influence and align stakeholders.

Experience working in a fast‑paced, dynamic environment, with the ability to manage multiple priorities.

#J-18808-Ljbffr