Sr Content Producer (CA)

Position: Sr Content Producer

Location: Acton, MA

Project Duration: 12 months

Rate: Negotiable Based on Experience

Candidates must be local to Acton, MA or San Diego, CA.

Key Responsibilities
Content Operations & Workflow Management

Own and evolve end-to-end content production workflows across product teams—from intake and planning through publishing and iteration

Establish and maintain operating models for UX content and technical documentation

Build scalable systems for content intake, prioritization, resourcing, and tracking

Ensure visibility into content work through roadmaps, dashboards, and reporting

Program & Project Leadership

Lead complex, cross-functional content initiatives spanning product, design, engineering, legal, and compliance

Partner with UX, Product, Engineering, and Research to ensure content is integrated early and throughout the product lifecycle

Remove blockers and drive alignment across teams to keep work moving forward

Tools, Systems & Infrastructure

Manage and optimize content tools and platforms (e.g., CMS, design tools, project management systems, content inventories)

Define and implement content governance, standards, and documentation systems

Content Quality & Governance

Ensure consistency in voice, tone, terminology, and UX writing standards across product experiences

Operationalize review and approval processes

Maintain systems for content audits, QA, and ongoing optimization

Scaling Content Operations

Establish scalable processes that support increasing product and team complexity

Create frameworks that enable consistency while supporting diverse product experiences

Drive clarity in roles, responsibilities, and handoffs across teams

Measurement & Continuous Improvement

Define and track content performance and operational metrics (e.g., throughput, cycle time, quality, engagement)

Identify inefficiencies and continuously improve workflows, tools, and team practices

Advocate for data-informed decisions in content and experience design

Required Leadership & Collaboration Skills

Proven ability to influence and align cross-functional teams

Strong systems thinking with the ability to connect strategy to execution

Excellent communication skills, with experience working across design, product, and engineering

Track record of building operational clarity in complex, ambiguous environments

Ability to advocate for content as a critical part of the user experience

Required Skills & Competencies

Deep experience in content operations, content production, or UX operations

Strong program and project management skills across multiple workstreams

Experience with CMS and CCMS platforms (e.g., Madcap IXIA), design tools (e.g., Figma), and work management tools (e.g., Jira, Monday)

Understanding of UX writing, technical writing, content design, and product development processes

Experience establishing content governance, standards, and scalable systems

Familiarity with accessibility and inclusive design practices

Strong attention to detail and ability to balance strategy with execution

Education & Experience
Minimum Qualifications

Bachelor’s degree or equivalent experience

3-5 years of experience in content production, content operations, UX content, or related fields

Experience working within product, UX, or digital experience teams

Preferred

Experience supporting or embedded within UX teams

Experience building or scaling content operations functions

Background in product-led organizations or complex digital ecosystems

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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