Commercial Lines Account Manager

Overview

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown

is seeking a

Commercial Lines Account Manager

to join our growing team in

Grand Rapids, MI .
Responsibilities

Meeting the overall insurance needs of our internal team and customers.
Provide prompt, accurate service to our clients, team, carrier, and broker partners to retain and grow our commercial lines book of business.
Assist Producer in marketing new and renewing larger accounts.
Monitoring and working reports: Follow-ups, Renewal, Expiration, and Aged Receivables.
Prepare complete and accurate application through the agency management system.
Follow department policies and procedures closely and prioritize work according to established guidelines.
Back up to other CSRs.
Support in training and development of other team members.
Submit and follow up on Claims.
Complete various duties and special projects as assigned.
Licenses and Certifications

Property & Casualty Insurance License
Skills & Experience to Be Successful

Proficient in Microsoft Office Suite, including Word and Excel
Highly adaptable with the ability to manage multiple priorities
Strong communication and organizational skills
Skilled at prioritizing tasks and meeting deadlines
Exceptional attention to detail and accuracy
Solid mathematical skills for calculating premiums, processing payments, and conducting audits
Professional demeanor with a positive, team-oriented attitude
Collaborative team player with the ability to cross-train and provide coverage when needed
Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Free Mental Health & Enhanced Advocacy Services
Paid Time Off, Holidays, Preferred Partner Discounts and more.
The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

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