Retail Associate - Mount Rushmore National Memorial

Overview

Live. Work. Explore. as a part of our Retail team at Mount Rushmore National Memorial!
Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.
We’re hiring Retail Associates to Live. Work. Explore. this summer!
Job Summary

Retail Associate is responsible for assisting guests as they shop, including greeting guests, answering questions related to the merchandise, and following procedures to capture the sale and purchase of merchandise.
The Details

Position Type: Seasonal
Season Dates: June to late September/October 2026
Pay: $14.25/hour
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)
Why Mount Rushmore National Memorial?

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.
Life in Mount Rushmore

Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
On-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
Meet people of all ages from all over the country and world
The adventure of a lifetime!
Benefits

Employee Assistance Program
Wellness Program
Learning and Development Program
Perks

Black Hills VIP Training Pass discounts for local attractions
Retail, lodging and travel discounts
Planned employee trips and activities
$350 referral bonus program
No state income tax deductions in South Dakota
Responsibilities

Greet guests within the retail store area, helping to ensure a positive guest experience.
Assist in keeping merchandise stocked on the shelves, counters, and tables within the retail store.
Assist guests with merchandise including, but not limited to answering questions, making suggestions based on guest’s needs, emphasizing selling points of article such as quality and utility, and demonstrate use of merchandise.
Follow procedures to prepare guest sales in the register.
Maintain assigned cashier drawer and follow all cash handling and payment procedures.
Assist in keeping merchandise stocked on the shelves, counters, and tables within the retail store.
Examine defective article returned by customer to determine if refund or replacement should be made.
Follow Company and departmental environmental and safety practices, policies, and procedures.
Other duties as assigned.
Qualifications

Previous retail experience is preferred.
Previous cash handling experience is strongly preferred.
Ability to provide excellent guest service.
Ability to work in a fast-paced environment where tasks and priorities can change quickly and with little notice.
Willing to “pitch-in” and help the team with tasks.
Must be a positive team player with flexible schedules who like to have fun and have the passion to work.
Physical Requirements include:
Constantly standing, walking, handling, reach outward, lift/carry up to 10 pounds and pushing/pulling up to 12 pounds.
Frequently reaching above shoulder, climb, lifting/carrying 11-20 pounds, and pushing/pulling up 13-25 pounds.
Occasionally crawling, squatting/kneeling, bending, lifting/carrying 21-to over 100 pounds, and pushing/pulling up to 26 -100 pounds.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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