Business Insurance Account Executive, Surety

Account Executive
Marsh provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

What You Do
Thought Leadership

Understand the client industry niche(s) served, recognize the typical business problems faced by clients and how our service platform across all disciplines provides solutions to those issues

Maintain proactive awareness of industry and how changes in the insurance industry, the economy, and legislation impact clients

Represent MMA Midwest in client and insurance industry through visible writing, speaking, and networking engagements

Advocate for changes and additions to our service platform that increase the value created for our clients, add barriers to exit, and follow our strategic direction

Create and Cultivate Relationships

Relate well to all kinds of people, up, down and sideways, inside and outside the organization; build appropriate rapport; build constructive and effective relationships, use diplomacy and tact; diffuse even high‑tension situations comfortably

Negotiate skillfully in tough situations with both internal and external groups; win concessions without damaging relationships; be direct and forceful as well as diplomatic; gain trust quickly of other parties to the negotiations

Build a Client Base

Use the MMA Midwest sales process to analyze client and prospective client exposures and opportunities for improvement; and create a compelling case to convince the decision‑makers to select MMA Midwest

Create presentations to clients and prospective clients that demonstrate our company's unique approach and culture, our established track record, our expertise and service platform specific to client niche, and a customized service plan for each client; be effective in a variety of formal presentation settings

Understand each client's decision process, the people involved (decision‑makers and service consumers), the business's goals and issues, and how our performance meets their expectations; recognize risks to losing clients, whether service breakdowns, new decision‑makers, competitor involvement or other factors and act to retain

Close new business and renewals by figuring out the path to win and persevere through a methodical approach

Uncover opportunities to add new product and coverage lines and to cross‑sell clients into other disciplines

Execute Client Service Platform

Understand business drivers of individual clients, their important metrics and measures of success, specific issues they are facing, and industry issues that may impact them; use rigorous logic and methods to solve difficult problems with effective solutions; look beyond the obvious and do not stop at the first answers

Analyze coverage, program financials, claims and loss rates, and other aspects to uncover opportunities for improvement; recommend changes and put forth a service plan that creates measurable value

Engage other teams and departments of MMA Midwest to perform specialized analysis and service, monitor results and service plan completion

Quarterback the execution of client plans, services delivered, ensuring commitments are tracked and reported back in a unified, meaningful way to each client

Understand insurance marketplace, carrier appetites, carrier programs, and services available; oversee the placement of insurance products within own discipline

Monitor client satisfaction of every client through personal relationships and engagement, involvement with other MMA Midwest team members, and any client surveys or feedback processes implemented

Support an Effective Team

Create a climate in which people want to do their best; motivate many kinds of team or project members with influential authority; invite input from each person and share ownership and visibility; make everyone feel their work is important through recognition and appreciation; be someone people like working with

Conduct regular meetings with client service team to ensure all team members are up to speed on pending client issues, changing needs, implementation of service plans, and other issues

Support processes and procedures and agency best practices; participate in team, sales, and other meetings

Mentor client service team members and new producers on topics relevant to their roles and continued development and advancement

Recruit potential employee candidates to MMA Midwest

Leverage technology, tools, resources and information to maximize efficiency of self and other team members

Conduct business planning to set goals for results and activities to achieve results

Maintain a closing ratio and other efficiencies consistent with team expectations

Your Education and Experience
Required

Upon hire, Producers License (in state of residence) for Fire/Casualty or Life/Health as appropriate

Proven track record for accomplishing specific tasks

Preferred

Proven success in Account Executive or client-facing position

CPCU, CEBS, ARM or other professional designation

The employee is responsible for adherence to the stated expectations of the E&O Plus Quality Management Program

Valuable Benefits

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Hybrid work

Charitable contribution match programs

Stock purchase opportunities

Marsh and its affiliates are EEO Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $92,400 to $172,100.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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