Temporary CRM Documentation Consultant

Detail-oriented and experienced in CRM systems, the Temporary CRM Documentation Consultant will work remotely for 6-8 weeks to support the reconciliation, documentation, and organization of artist-protection case records within CiviCRM, ensuring accurate documentation aligned with case management protocols.
Key responsibilities

Review and reconcile case records, contacts, intake forms, and activities in CiviCRM
Create, update, and maintain case records in accordance with documentation and case management procedures
Identify duplicate records and data inconsistencies while supporting ongoing data quality improvement efforts

Required qualifications

1-3 years of experience with CiviCRM or similar CRM/database systems, including data reconciliation and quality control
Demonstrated experience managing and cleaning large datasets and maintaining CRM data integrity
Strong understanding of workflow documentation and case management processes within a CRM environment
Ability to independently audit records and implement corrective actions with minimal supervision
Fluency in English required; French language skills are an asset