AVP/VP Onsite Delivery - Telecom

Our company fosters a values-driven and people-centric work environment that enables our employees to:

Accelerate growth, both professionally and personally

Impact the world in powerful, positive ways, using the latest technologies

Enjoy collaborative innovation, with diversity and work-life wellbeing at the core

Unlock global opportunities to work and learn with the industry’s best

About the Role:
Position:

AVP/VP Onsite Delivery - Telecom

Location:

Bay Area, USA

Experience:

20+ years

Industry / Domain:

Communication, Media & Telecom

Role Overview
Persistent Systems is hiring an experienced

AVP/VP Onsite Delivery - Telecom

to manage and grow strategic engagements with a key client in the Communications & Technology space. This role will act as the face of Persistent at the client location, driving delivery excellence, strengthening executive relationships, and enabling high-impact programs across networking, cloud, and digital platforms.

The ideal candidate brings

strong delivery leadership, deep understanding of client’s ecosystem, and experience managing large-scale, global programs .

Client Engagement & Relationship Management

Serve as the

primary onsite leader and trusted advisor

for Client stakeholders

Build strong relationships with engineering leaders, product owners, and business teams

Align delivery with Client’s priorities across

networking, cloud, security, and platform engineering

Identify opportunities for

account expansion, innovation, and value creation

Program & Delivery Leadership

Own

end-to-end delivery

of complex programs involving distributed onsite-offshore teams

Drive execution across

product engineering, platform development, cloud, and data initiatives

Ensure delivery meets

quality, timelines, and cost expectations

Establish strong governance, risk mitigation, and escalation mechanisms

Client Ecosystem & Domain Alignment

Leverage understanding of

Client technologies (networking, enterprise platforms, security, observability)

Work closely with client teams on

product development, system integration, and platform modernization

Support solutioning for initiatives around

cloud-native architectures, APIs, automation, and AI-led operations

Lead cross-functional teams across

engineering, QA, DevOps, and data

Act as a bridge between

Client stakeholders and offshore delivery teams

Mentor delivery managers and ensure high performance and engagement

Own

engagement financials , including forecasting, revenue tracking, and margin management

Ensure compliance with

contracts, SLAs, and billing milestones

Drive

efficiency and optimization

across delivery

Operational Excellence & Governance

Implement best practices in

Agile/SAFe delivery models

Track KPIs, delivery metrics, and customer satisfaction

Ensure adherence to Persistence’s delivery frameworks and Client’s governance expectations

Required

20+ Years of Onsite Delivery Leadership experience in CMT (Telecom, Media, Tech) domain

Manage CXO, VP, Director level stakeholders of Tier1 Telcos, Tech companies

Handle Delivery Governance, Program Management, CSAT for key accounts directly

Drive Farming growth (Delivery Lead Growth) and support Sales in new wins

AI Adoption is super critical, Should have experience in running AI Lead engineering and Business solutions

Work with Offshore Delivery Leaders very closely and should have managed onsite teams

Should have done win to fulfilment of large deals or key deals for accounts under him

Experience in Product Engineering for Telecom domain (4G/5G Core, RAN, AIOps, OSS/Service Assurance, Network Security, Full Stack Apps)

Preferred Qualifications

Prior experience working with

Client or similar networking/technology companies

Exposure to

cloud (AWS/Azure/GCP), microservices, APIs, and DevOps

Familiarity with

networking concepts, security, and observability platforms

Certifications like

PMP, SAFe, or Agile Scrum

Success Metrics

Strong client satisfaction and stakeholder trust within Client

Consistent, high-quality delivery of programs

Growth in account revenue and new opportunities

Improved margins and delivery efficiency

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