Senior Commercial Lines Account Manager

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the U.S., is adding a Commercial Lines Account Manager to the Lloyd S. Berkett team in Los Angeles, CA Metro Region.

Job Summary
The Account Manager is responsible for assisting P&C Producers and clients with all servicing needs, providing information and guidance to help achieve business goals. The role maintains effective relationships with clients, co‑workers, carriers, vendors, and other business contacts. The Account Manager keeps abreast of industry trends, new product information, legislation, coverages, and technology to continuously improve agency performance.

Essential Functions

Provide technical support to P&C Producers; specifically in managing client needs, analyzing coverage forms and quotations.

Accompany P&C Producers on client and prospect meetings as requested.

Complete client applications in coordination with P&C Producers; submit applications to carriers; follow up to ensure timely receipt of quotations, endorsements, and policies.

Order and issue binders, certificates, policies, endorsements, and other related items; verify accuracy; forward them to client with appropriate correspondence with assistance of the Associate Account Consultant.

Determine if direct billing, agency billing, or premium financing is appropriate and invoice accordingly.

Prepare summaries of insurance, schedules and proposals as needed.

Process renewals in coordination with P&C Producers according to agency procedures; occasionally take lead in renewal meetings with the client, strategy determination, marketing and carrier negotiations.

Review audits of policies; verify accuracy and facilitate corrections between client and carrier.

Verify policy and policy change information, facilitating corrections when necessary.

Process incoming mail and phone requests, responding promptly and appropriately.

Use agency credit and collection policy in invoicing and pursuing prompt payments; request cancellations from the carrier according to agency standards.

Determine reasons for requests for cancellations; act to save accounts and notify P&C Producers.

Process and follow up on cancellation requests to carriers to ensure accurate and timely resolution; maintain agency financial equity whenever possible.

Identify exposure to loss and recommend appropriate coverages in coordination with P&C Producers.

Prepare premium allocations for clients as needed.

Competencies and Qualifications

Ability to analyze complex insurance situations, needs and options and communicate these options both verbally and in writing in a clear, concise manner.

Ability to understand written and oral communication and interpret abstract information.

Knowledge of insurance products and usages.

Knowledge of insurance markets and reference to markets.

Knowledge of insurance rating and underwriting procedures.

Ability to carry out complex tasks with many concrete and abstract variables.

Strong computer skills with proficiency in Outlook, Excel, Word and Applied Epic.

Ability to direct others.

Ability to work independently and take the lead on all elements of client servicing when necessary.

Advanced negotiation and presentation skills.

Ability to manage tight deadlines.

Education and Experience

Must have a valid CA Property, Casualty Producers License.

This range represents the estimated low and high end of the salary range for this position. Actual salaries may vary and may be above or below the range based on performance, location, and experience. The range listed is just one component of Foundation Risk Partners’ total compensation package for employees.

Pay Transparency Range: $95,000 – $110,000 USD

Equal Employment Opportunity (EEO):
Foundation Risk Partners provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

Benefits: Foundation Risk Partners offers a comprehensive range of health-related benefit options including medical, vision, and dental. Employees are eligible for a 401(k) with company match, company‑paid life insurance, STD, LTD, and a generous PTO policy starting at 18 days per year plus 10 paid holidays and 2 floating holidays.

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