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Commercial Account Executive

incident.io · Multiple locations ·

Job type:
Full Time

divh2Incident.io Job Opportunity/h2pIncident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop./ppSince launching in 2021, weve helped over 1,500 companies, including Netflix, Airbnb, and Block, run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters./ppWere a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. Weve raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from world-class technology companies./ph3The Team/h3pOur Commercial business is one of the fastest growing parts of incident.io, covering early stage startups through upper mid market companies across North America. We are scaling this segment by expanding headcount, increasing ACV, and building a repeatable, high velocity sales engine./ppIf youre excited by the prospect of selling a cutting-edge SaaS tool with strong product-market fit, collaborating with a dynamic team, and making a real impact on how companies handle critical incidents, youll fit right in./ppAs an AE here, youll use a suite of powerful tools: Salesforce for CRM, LinkedIn Sales Navigator for lead generation, HubSpot for marketing automation, and Omni for data and reporting./ppOur rapidly growing customer base already includes industry leaders like Monday.com, Loom, and Vanta and were just getting started./ph3What Youll Be Doing/h3ullipJoining a VC-backed start-up to build a new category with a product that has strong market fit that isnt fully capitalized yet./p/lilipOptimizing the sourcing and closing of commercial accounts and ensuring that we maximize our revenue potential./p/lilipDelivering best-in-class product demos and gathering valuable feedback to share with the product development team, helping to continuously improve our offerings./p/lilipWorking as a team and with leadership to develop new sales processes, challenge the status quo, and maintain a relentless focus on growth./p/lilipPartnering with colleagues where sales isnt an afterthought but a central focus of the business strategy and something we believe will ultimately drive the companys success./p/li/ulh3What Experience You Need To Be Successful/h3ullipAble to successfully close B2B SaaS deals and work with technical stakeholders such as engineers and CTOs, understanding their unique needs and challenges./p/lilipProven track record of closing new business at the high end of the Commercial level closing $50K+ deals and experience working with multiple decision-makers involved in deal cycles./p/lilipTrue hunter mindset where you have various creative ways of reaching out to prospects and the drive to keep moving forward even in the face of rejection./p/lilipPropensity to leverage data, prior success stories, and product knowledge to convey value to diverse stakeholders and ultimately convert them to customers./p/lilipDesire to work in a fast-paced start-up environment where things can be ambiguous and you need to operate with autonomy./p/li/ulh3What We Offer/h3pWere building a place where great people can do their best workand that means looking after you and your family with benefits that support health and personal growth./pullipMarket leading private medical insurance/p/lilipGenerous parental leave/p/lilipFirst Friday of the month off/p/lilipGenerous annual leave/PTO allowance/p/lilipCompetitive salary and equity/p/lilipRemote working and personal development budget/p/lilipEnhanced pension/401k/p/li/ul/div