Sales & Operations Manager

Job DescriptionJob Description

Company Description
Interstate Roofing is part of the ONE Solutions family, a dynamic, fast-growing enterprise that owns and operates multiple roofing companies across 15+ states. With headquarters in Phoenix, Chicago, and Denver, and a leadership team based in Utah, we support a workforce of approximately 125 W-2 employees and more than 600 independent contractors nationwide.

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

This position is being recruited through ONE Solutions and will directly support Interstate Roofing’s Kansas and Missouri operations.

Role Description
We are seeking a highly organized, adaptable, and hands-on Sales & Operations Manager to oversee and support the daily operations of our Kansas office. This role serves as a key support partner to both our sales and project management teams while also helping maintain smooth office operations and a positive employee experience.
The ideal candidate has prior roofing industry experience, understands roofing materials and job processes, and thrives in a fast-paced environment. This individual should be proactive, solution-oriented, and comfortable balancing operational support, customer service, project coordination, and office responsibilities throughout the day.
This is a collaborative role requiring strong communication, organization, leadership, and problem-solving skills, along with the ability to support both field operations and office administration in a growing environment.

Responsibilities
Sales & Team Support
Support sales representatives and project managers with day-to-day operational needs
Assist with sales recruiting efforts, candidate coordination, and onboarding support
Help facilitate and lead regular sales meetings and office communications
Support accountability and follow-through across the sales team
Assist leadership with reporting, team coordination, and operational organization
Maintain accurate records within company systems and CRM platforms
Operations & Office Management
Help oversee daily office operations and maintain a professional, organized work environment
Serve as a local support resource for office and field employees
Assist with employee onboarding, office coordination, and administrative support
Partner with leadership to improve operational efficiency and office processes
Support communication between office staff, sales teams, project managers, and leadership
Customer & Project Support
Provide excellent customer service and professional communication
Support project managers and sales representatives with customer follow-up and project coordination
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Help resolve day-to-day operational issues and ensure a high-quality customer experience
Assist teams in maintaining organization and responsiveness throughout active projects

Qualifications
Prior roofing industry experience required
Strong understanding of roofing systems, materials, and project workflows
Experience supporting sales, operations, production, or project management teams preferred
Highly organized with strong attention to detail
Ability to multitask and adapt quickly in a fast-paced environment
Strong communication and interpersonal skills
Proficient with technology, Microsoft Office, and CRM/project management systems
Self-motivated with strong problem-solving abilities
Ability to work collaboratively with office staff, sales teams, project managers, and leadership
Leadership or office management experience preferred