Account Manager

Account Manager

Power Industry. Building Relationships. Delivering Solutions.
At Belt Power LLC, we don't just move productswe keep our customers' operations moving. As a full-service distributor and fabricator of conveyor system solutions, we support the processing, manufacturing, and material handling industries with high-quality components, local service expertise, and responsiveness our customers trust.
We're looking for a driven, detail-oriented Account Manager who thrives in a fast-paced environment, enjoys solving customer challenges, and takes pride in delivering an exceptional customer experience from quote to invoice.
What you'll do
As an Account Manager, you are a point of contact for our customers, ensuring accuracy, responsiveness, and follow-through at every stage of the order process.
Customer Experience & Relationship Management
Serve as the customer contact from initial quote through order completion.
Build and maintain strong relationships with customers, vendors, and internal partners
Respond to customer requests with urgency and professionalism
Ensure customer expectations are metor exceededon every interaction
Order, Quote, & Sales Support
Accurately process quotes, sales orders, returns, and purchasing transactions through our ERP system
Coordinate closely with outside sales representatives to support customer needs and opportunities
Review open order reports daily and proactively resolve issues
Estimate delivery dates based on production and logistics schedules
Stay current on new products, inventory availability, market conditions, and industry trends
Collaboration & Administration
Work cross-functionally with sales, operations, and accounting teams
Provide accurate customer data to Accounts Receivable
Maintain CRM activity, calendars, and multiple customer engagement platforms
Represent Belt Power professionally at all times
Requirements
What you bring
Strong organization and prioritization skills
Excellent attention to detail and follow-through
Clear, professional written and verbal communication
Solid math, computer, and problem-solving skills
Proficiency in Microsoft Office (Outlook, Excel, Word)
Ability to manage multiple priorities in a fast-paced environment
A team-oriented mindset with a customer-first approach
Work Environment & Physical Requirements
In-office clerical setting using standard office equipment
Primarily sedentary role with occasional lifting up to 25 pounds
Ability to bend, stand, and access files as needed
Schedule & Position Type
Full-time, in-office position
MondayFriday work schedule
Occasional overtime and weekend work may be required
Some travel may be required for business development, customer sites, installs, or training
Why Belt Power?
At Belt Power, you'll be part of a company that values relationships, integrity, teamwork, and continuous improvement. If you enjoy being the trusted go-to person for customers and want a role where your attention to detail and customer focus truly matterwe'd love to hear from you.
Apply today and help keep the industry moving.