Communications Manager

Job Title

Responsibilities: Draft, edit, and finalize external communications to suppliers on behalf of Project Genesis Wave 7-16. Ensure all communications are written in a professional tone, are factually accurate, action oriented and reflect client values and code of conduct expectations. Email should include what is changing, actions, system and process changes, operational guidance, and specific actions suppliers need to take with Coupa Supplier Portal. Coordinate review and approval with legal, compliance, procurement leadership, and other stakeholders as required before external release. Coordinate the sending of supplier communications based by wave aligned to the change management wave calendar. Adapt messaging for different waves, supplier audiences or regions as needed, while ensuring consistency in core content and approval standards. Coordinate distribution through approved external procurement mailbox and ensure communications are sent only to intended external audiences. Monitor procurement mailbox and supplier responses or escalation needs arising from communications and route issues to the appropriate procurement or business contacts. Support post-send analysis, where applicable, including tracking distribution status, acknowledgements, responses, and follow-up actions.
Qualifications

Bachelor's degree in public relations, integrated marketing, communications, journalism or equivalent. 6+ years of relevant experience and proven track record of success in managing internal employee or change management communications. Experience in the healthcare/bio-pharma industry a plus. Excellent written and verbal communication skills along with knowledge of emerging communication trends and technologies; social media and executive writing experience a plus. Strong business acumen with the ability to anticipate company and team needs. Experience working with senior management and executive presence. Strong project management skills and ability to multitask. Mindlance is an equal opportunity employer and does not discriminate in employment on the basis of minority/gender/disability/religion/LGBTQI/age/veterans.