Jr. Account Manager

Jr. Account Manager Role/Overview

Account and client support
• Support assigned accounts by assisting with day-to-day client needs
• Help maintain positive, professional relationships with client contacts
• Respond to routine client inquiries under the guidance of the Account Manager
• Assist with meeting preparation, notes, and follow-ups
• Help to support and drive sales initiatives and marketing

Assist with administrative tasks related to:
• Quotes and estimates
• Reporting and dashboards

Project coordination
• Assist with managing projects from concept through delivery
• Support order entry, order tracking, and timelines within internal systems
• Coordinate with internal teams including Creative, Merchandising, Inventory & Fulfilment, Finance, IT, Customer Service, etc.
• Monitor deadlines and help ensure projects stay on track

Product and program support
• Assist with product research, item selections, and business reviews
• Support the creation of presentations, pitch decks, and product proposals
• Help gather product images, copy, and product details
• Assist in the setup and execution of off-site client events and redemption programs

Webstore and content maintenance
• Support content uploads, edits, and reviews on client platforms
• Help ensure brand guidelines and client standards are being followed online
• Coordinate updates with IT and creative teams when changes are needed

Cross-Functional Collaboration
• Work collaboratively with internal Brand Addition teams to support client objectives
• Participate in internal huddles, project meetings, and training sessions
• Learn Brand Addition systems, processes, and best practices through hands-on support