Market Center Administrator

Director of Operations at Keller Williams Coastal

Market Center Administrator (MCA) – Job Description
Position Overview
The Market Center Administrator (MCA) is the backbone of the Market Center, responsible for financial management and agent support. Acting as the

Chief Financial Officer (CFO) , the MCA ensures smooth financial operations while fostering a high-energy, growth-driven environment.
This role requires an

energetic, detail-oriented team player

who is highly organized, responsive, and motivated to help others succeed. The ideal candidate thrives in a

fast-paced environment , enjoys

problem-solving , and is committed to maintaining a strong

company culture .
Primary Responsibilities

1. Financial Management & Accounting (CFO Responsibilities)

The MCA oversees all financial aspects of the Market Center, including:
Full-charge accounting , including banking, financial reporting, and compliance.
Processing

commission requests

accurately and efficiently.
Collecting mail and logging all checks.
Managing

accounts receivable, payroll, and budgeting .
Updating

Google spreadsheets and financial records .
Forecasting sales trends and preparing financial documentation.
Ensuring accurate and timely

monthly reporting to Keller Williams Realty International (KWRI) , The New England Region, and our ALC.
Maintaining financial records, including

general ledger, payroll, associate, contract, and listing files .
Acting as the

liaison to the CPA

and overseeing tax-related matters.
2. Agent & Leadership Support

The MCA plays a crucial role in

supporting Market Center associates and leadership , including:
Building strong agent relationships

through calls, emails, and social media engagement.
Promoting the

Keller Williams WI4C2TS culture

in interactions with agents, staff, and leadership.
Providing light technical support for

KW software systems

to agents.
Offering feedback to leadership on

office productivity and growth opportunities .
Assisting with the vendor Marketing Service Agreements (MSA).
Calculating and reporting agent

production data for local, regional, and international awards .
Supporting event planning and coordination.
Overseeing the compliance Virtual Assistants.
Qualifications & Skills

Highly detail-oriented , accountable, and deadline-driven.
Strong communication, problem-solving, and time management skills .
Experience with accounting & bookkeeping .
Proficient in all Google Suite applications.
Knowledge of

database management and accounting software

is a plus.
Comfortable working at a

quick pace with a positive, adaptable attitude .
Ability to handle

multiple responsibilities and prioritize tasks efficiently .
Minimum 2 years of experience

in a similar financial or accounting role.
High school diploma or GED required ; college experience preferred.
Work Schedule & Office Expectations

This is a

full-time, in-office position

requiring presence at the Market Center

Monday through Friday, from 8:30 AM to 4:30 PM

in our Warwick location.
Occasional evening or weekend hours may be required for

special events, agent training sessions, or Market Center needs .
The MCA is expected to be

physically present

in the office to provide direct support to leadership, agents, and staff.
This position requires a

high level of accessibility , ensuring timely responses to agent, client, and financial matters.
Seniority level

Entry level
Employment type

Full-time
Job function

Accounting/Auditing and Finance

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