Client Director

Client Director

Join us as a Client Director to play a highly influential role in protecting our clients and growing our business.
Our Client and Broker Engagement (CBE) team manages AIG's major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalized experience

our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client's needs.
What you need to know:
AIG General Insurance has an exciting opportunity for a Client Director in Atlanta. The responsibilities will involve management of key client and broker relationships in the area. A successful candidate will have proven ability to align and influence internal and external stakeholders, is an effective communicator, has the ability to build commitment, and is tolerant of ambiguity. Key attributes for the role include leadership, creativity, collaboration, strong influential skills, presence, vision and broad insurance knowledge.
How you will create an impact:
Client Engagement:
Build valuable client relationships with key personnel, including C-suite executives
Serve as the senior AIG point of contact for key client partners
Formulate Strategic Action Plans with clients in order to identify critical client focus areas, existing AIG alignment and forward looking opportunities for increased partnership
Identify and maintain regular collaborative dialogue with key business influencers at major brokerage operations
Internal Management:
Champion new and existing business initiatives working with the Broker Marketing Executive, Broker Marketing Leader, Broker Engagement and Underwriting Business Partners.
Collaborate with Zonal leadership to ensure Client Centric Focus is integrated into all Zonal sales and business planning
Develop and implement collaborative marketing strategies to achieve business production and performance goals for the Zone
Manage account and product portfolio across Distribution and Profit Center resources
Drive the AIG value proposition and ensure that clients are aware of the array of products, services and solutions (enterprise-wide) available and enhance exposure to AIG
Develop plans to improve portfolio and account performance, enhance service and strengthen relationships with major account clients
Deliver results in new business production and cross selling from existing clients in line with set objectives
Meet or exceed client retention and premium retention goals for Major Account Segment in the Zone
What you'll need to succeed:
10+ years of experience
Proven client relationship / management experience
Experience in P&C Insurance
Ability to build relationships, internally and externally
Ability to influence brokers, clients, peers, senior executives and staff
Ability to manage complex global insurance relationships
Strong financial and accounting skills to effectively engage at the senior management level
Strong problem solving abilities.