Account Manager, Accident and Health

Account Manager

United States, Accident & Health (A&H)

Join us as an Account Manager US (A&H) to play a highly influential role in protecting our clients and growing our business.
Make your mark in Accident & Health
The Account Manager US A&H will report to the Head of Sales and Distribution, North America A&H. This role is responsible for the development of trusted relationships with key clients and brokers to drive business growth and retention through good stewardship, strategic development, service delivery, and problem solving. This role will work closely with the Head of Sales and Distribution to optimize existing broker and client relationships in close partnership with underwriting leadership.
How you will create an impact:
Build and maintain strong, long-lasting relationships with assigned key clients and brokers
Develop a trusted advisor relationship and serve as the main point of contact for servicing with assigned key clients and brokers
Identify opportunities for additional business and set clear goals for assigned broker or client
Establish clear goals in conjunction with broker, sales, and underwriting
Forecast and track key performance indicators (Share of wallet, target accounts, submission/quote/bind stats, new business, renewal retention)
Measure performance against stated goals
Drive key broker/client reviews and strategies through regular stewardship meetings and touchpoints
Collaborate with underwriting, sales, marketing, claims, and operations to ensure timely and successful delivery of agreed upon solutions
Address and resolve broker or client issues quickly and effectively
What you'll need to succeed:
3+ years of sales and/or distribution experience, preferably in A&H or related products.
Proven ability to drive results with broker and client partners
Strategic thinker with the ability to translate business goals into actionable strategies
Exceptional communication and negotiation skills, with ability to influence internal and external stakeholders.
Strong relationship management expertise to grow key broker and client relationships.
Data-driven decision making to optimize sales performance.
Deep problem solving capabilities to address challenges in a dynamic and competitive market environment.
Expertise in Salesforce.com as CRM for sales analytics, sales pipeline management and forecasting.
Understanding of broker and distribution networks across the US
Keen business acumen, with a focus on revenue, profitability, and growth.
Strong interpersonal skills
Some travel required, up to 25%
Ready to take your career to the next level? We would love to hear from you.