Director - Procurement Systems and Analytics

Director - Procurement Systems & Analytics

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Job Overview and Responsibilities

The Director - Procurement Systems & Analytics is responsible for leading the strategy, governance, optimization, and continuous improvement of procurement technology platforms and analytics capabilities. This role drives digital transformation across the Source-to-Pay (S2P) ecosystem, enabling data-driven decision-making, operational excellence, compliance, and value creation across the enterprise.
The Director also ensures procurement systems and data architectures support proactive supplier risk identification, monitoring, and mitigation. Partnering closely with Procurement, Finance, IT, Legal, Risk, and business stakeholders, the Director ensures platforms are integrated, secure, scalable, and capable of delivering predictive insights that protect business continuity and enterprise value.
The Director partners closely with its stakeholders across the organization to ensure procurement systems are scalable, integrated, secure, and aligned with business strategy. This leader oversees procurement analytics, reporting, automation, and system innovation initiatives to enhance visibility, performance, and savings realization.
Procurement Systems Strategy

Develop and execute the roadmap for procurement systems (e.g., S2P, P2P, contract lifecycle management, supplier management tools)
Lead system optimization, upgrades, enhancements, and integrations with ERP and enterprise platforms
Establish governance, controls, and data standards to ensure system integrity, compliance, and policy adherence
Drive adoption and change management across procurement technologies
Serve as the primary liaison between Procurement and IT for system priorities and support
Digital Transformation & Innovation

Identify opportunities to digitize and automate procurement processes
Lead implementation of new tools and technologies to enhance efficiency and visibility
Benchmark industry best practices and emerging procurement technologies
Partner with cross-functional teams to enable end-to-end process improvements
Analytics & Data Strategy

Define and implement a procurement analytics strategy aligned with enterprise objectives
Oversee spend analytics, supplier performance analytics, savings tracking, compliance reporting, and risk dashboards
Build executive-level reporting and KPI frameworks to measure procurement performance and value delivery
Leverage advanced analytics, automation, AI/ML, and predictive insights to improve sourcing and supplier decisions
Ensure high data quality standards, governance, and master data management
Supplier Risk Systems & Intelligence (Systems-Focused)

Lead the design and enablement of supplier risk analytics frameworks embedded within procurement systems
Oversee integration of third-party risk data sources (financial health, geopolitical, ESG, cyber, operational, sanctions, etc.) into procurement platforms
Develop automated risk scoring models and dashboards to provide real-time supplier risk visibility
Enable early-warning indicators through data monitoring, alerts, and exception reporting
Partner with Enterprise Risk, Legal, Compliance, and Cyber teams to ensure supplier risk data is standardized and actionable
Drive automation of risk assessments, onboarding due diligence workflows, and periodic risk refresh
Establish risk data governance and audit-ready documentation standards within procurement systems
Leadership

Lead and develop a high performing team, act as a trusted advisor to leadership and stakeholders
Influence cross-functional stakeholders to promote a culture of accountability, integrity, and compliance
Qualifications

What's needed to succeed (Minimum Qualifications):

Bachelor's degree
8+ years of experience in procurement, supply chain, systems management, or analytics
5+ years of leadership experience managing teams and cross-functional initiatives
Experience leading large-scale system implementations or digital transformations
Deep knowledge of Source-to-Pay systems (e.g., SAP Ariba, Coupa, Oracle, Jaggaer, etc.)
Strong working knowledge of procurement analytics, data visualization tools and ERP integration
Strong executive communication and stakeholder management skills
Digital transformation leadership skills
Change management skills
Strategic thinking skills
Data-driven decision-making skills
Cross-functional collaboration skills
Executive presence skills
Operational excellence ability
Financial & business acumen
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):

Master's degree
Master's degree (MBA, MS in Supply Chain, Analytics, or related field)
Coupa Certified Administrator / Coupa Implementation Certification
AI/ML Certifications
Experience with automation tools (RPA), AI-driven analytics, or advanced data modeling
Experience in large, matrixed, or global organizations
Experience implementing AI/automation solutions in procurement environments (e.g., spend classification, contract intelligence, invoice automation, GenAI assistants)
Knowledge of regulatory, compliance, and audit requirements in complex organizations
Knowledge of regulatory, ESG, cybersecurity, and third-party risk compliance frameworks
The base pay range for this role is $159,790.00 to $207,998.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com.