People & Culture Coordinator

KEY RESPONSIBILITIES

Recruitment Coordination

Post open positions across job boards, hotel career page, and internal channels in both English and Spanish
Screen applications, coordinate interview scheduling with hiring managers, and communicate with candidates in a timely manner
Initiate and track background checks and pre-employment screenings through the designated vendor
Maintain accurate applicant tracking records and provide status updates to hiring managers
Assist with drafting offer letters and coordinating pre-hire paperwork

New Hire Onboarding

Coordinate all onboarding logistics including new hire paperwork, I-9 verification, benefits enrollment, and system access setup
Conduct new hire orientation in English and Spanish, ensuring all team members fully understand company policies, culture, and expectations
Partner with department managers to ensure a smooth and welcoming first-day experience for all new associates
Track completion of required onboarding documents and training certifications

Associate Support

Serve as a welcoming, approachable first point of contact for associate inquiries regarding benefits, policies, payroll, scheduling, and P&C matters
Respond to associate requests promptly and professionally in both English and Spanish
Assist with employee relations matters by listening actively, escalating concerns appropriately, and maintaining strict confidentiality
Support recognition programs, associate events, and engagement initiatives

Translation & Language Support

Provide live interpretation and translation for Spanish-speaking associates during meetings, trainings, disciplinary conversations, and P&C investigations
Translate P&C documents, policies, notices, job postings, and communications from English to Spanish and vice versa
Ensure all Spanish-speaking team members have equal access to information, resources, and P&C support
Assist leadership with culturally sensitive communication to the Spanish-speaking workforce

Administrative Duties

Maintain organized and up-to-date employee files, records, and P&C databases in compliance with company policy and applicable law
Process P&C administrative tasks including status changes, employment verifications, and people & culture system data entry
Prepare reports, track key P&C metrics, and support compliance with federal, state, and local employment regulations
Manage P&C department calendar, correspondence, and filing systems
Support P&C Director and P&C team with special projects and department initiatives as assigned
REQUIRED QUALIFICATIONS

Minimum 2 years of people & culture experience in a hotel or hospitality environment — required
Full bilingual proficiency in English and Spanish, both written and spoken — required
Proven experience supporting recruitment, background checks, and onboarding processes
Exceptional organizational skills with strong attention to detail and accuracy
Strong time management skills and ability to manage multiple tasks simultaneously in a fast-paced environment
Excellent interpersonal and communication skills; warm, approachable, and professional demeanor
Demonstrated ability to lead by example and model company values
Proficiency in Microsoft Office Suite (Word, Excel, Outlook); HRIS experience preferred
Working knowledge of California employment law and labor regulations
Ability to handle sensitive information with the utmost discretion and confidentiality

PREFERRED QUALIFICATIONS

Associate’s degree in people & culture, Business Administration, or a related field
PHR, SHRM-CP, or equivalent P&C certification
Experience with applicant tracking systems (ATS) and background screening platforms
Prior experience in a multi-outlet or full-service hotel environment

CORE COMPETENCIES

Bilingual Communication (EN/ES)
Recruitment & Onboarding
Live Interpretation & Translation
Associate Relations
Organization & Detail Orientation
Time Management & Multi-Tasking
Lead by Example
Discretion & Confidentiality
Adaptability in Fast-Paced Settings

Administrative Excellence

WORK ENVIRONMENT

This position operates in a fast-paced hotel environment requiring frequent interaction with associates across all departments. The role involves regular desk work as well as movement throughout the property. Flexible availability may be required, including occasional evenings, weekends, or holidays based on hotel operations, events, and recruitment needs.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.