Field Services Representative I Install - Indirect

Builders FirstSource - 3000 Yonkers Road - Responsibilities: Investigates and examines the condition of company building workmanship and products at the customer's site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings; Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness; Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence; Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals; Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings; may recommend changes to improve safety procedures