Senior Email Strategist (DTC Lifecycle Marketing)

We are a fully remote email marketing agency partnering with fast-growing, household-name eCommerce brands. We’re looking for an exceptional Senior Email Strategist to elevate client performance, deepen strategic impact, and contribute to the next phase of company growth.
This is a high-impact, client-facing role focused on strategy, performance, and retention. You will own lifecycle marketing strategy across multiple brands, working alongside a Project Manager and execution team.
Our Culture Excellence First We work with A-players who take pride in their craft and consistently deliver high-quality work.
Culture of HEART Honesty
Excellence
Attitude
Results
Trustworthiness
Ownership & Autonomy We value self-driven individuals who take responsibility, communicate clearly, and care deeply about their work and clients.
The Role As the Senior Email Strategist , you will:
Own strategy development and performance for 5–8 eCommerce clients
Lead lifecycle marketing initiatives that drive retention, LTV, and revenue growth
Act as a trusted strategic partner to clients
Key Responsibilities Strategic Planning & Execution Develop high-impact email and lifecycle marketing strategies
Own segmentation, automation architecture, and campaign planning
Create content calendars and strategic direction (execution handled by team)
Lead A/B testing and continuous optimization
Bring forward innovative, data-backed ideas
Data Analysis & Reporting Track performance, revenue attribution, and ROI
Deliver clear insights and recommendations in weekly/monthly reports
Identify opportunities to improve retention and lifetime value
Client Relationship Management Manage relationships with 5–8 clients
Lead client calls and communicate performance and strategy
Act as the primary strategic partner
Identify upsell opportunities where relevant
Execution Oversight Collaborate with designers, copywriters, and implementation teams
Ensure all deliverables align with strategy and deadlines
Work with Project Managers to maintain smooth workflows
What Success Looks Like Client Retention: Client Load: Successfully managing 5–8 accounts
Performance: Minimum 5x ROI across clients
Strategic Leadership: Proactive, data-driven recommendations that drive growth
Who You Are Expert in eCommerce lifecycle / retention marketing
Strong strategic thinker with clear communication skills
Detail-oriented with high quality standards
Comfortable in a fast-paced, remote agency environment
Strong client-facing presence and relationship builder
Creative and analytical in equal measure
Highly organized and able to manage multiple accounts
Proven experience in email marketing for eCommerce brands
Strong knowledge of Klaviyo or similar ESPs
Deep understanding of deliverability, best practices, and CAN-SPAM
Experience working in agency or high-growth environments (preferred)
4-day work week (Mon–Thurs)
20 days PTO
100% remote
Flexible ET/PT-friendly schedules
Learning stipends for growth

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