DFWSS03 (Irving) - Production Lead - Full time

Overview
Joe V’s Smart Shop

is a Division of H-E-B, the largest independent food retailer in Texas.

Joe V’s

operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars.

Joe V’s , the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages.

Joe V’s

proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures.

Responsibilities
Job Summary:

As a Joe V's Production Lead you will supervise, schedule, train and coach Production Team Partners while ensuring productivity, safety, sanitation levels, quality control, and ordering product, supplies and ingredients for production. You'll perform all job responsibilities with a sense of ownership and team approach.

Key Responsibilities & Essential Functions:

Store Lead Operations:

Applies experience and knowledge to support the Store and Department in Manager's absence

Leads a team in efficient day-to-day operations and a constant workflow

Delegates / directs work; assists with setting department-related expectations (e.g., ORT, wrap, safety, sanitation, 5s); motivates Partners; may coach and/or provide feedback; may help with department work schedules

Trains new partners on production processes

Ensures compliance with company, Store, and department policies and procedures

Assists in all technical areas such as scanning, as needed

Handles Customer, Partner, and sanitation issues according to guidelines; escalating to management as needed

Troubleshoots / reports equipment issues

Ensures adequate levels of product and supplies for day-to-day operations

Serves as a central contact between the Manager and other Production Team Partners

Performs Department and cross-functional duties as needed

Role models / fosters excellent customer service

Production:

Responsible for ordering product and ingredients for production area; assists with loads, unloads, and moves product

Execute and ensure compliance of Fresh Production Planner

Ensure all production processes are followed to minimize shrink and ensure quality control

Ensure tag to tag integrity for production planograms

Ensure First In / First Out and dating of salesfloor items & bulk production process is followed

Ensures wareroom and wrap areas are organized

Food Safety / Sanitation:

Practices safety awareness

Oversees production area sanitation standards are met

Ensures compliance with department SOP¿s

Cleans and sanitizes sales floor, display cases, prep areas, and equipment

Complies with department / Store operating procedures and federal / state regulations

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements
Age Requirement:

18+

Work Experience:

6+ months of related experience

Experience working in a fast-paced, high volume environment

Knowledge/Skills/Abilities:

Strong working knowledge of assigned department(s) or area(s)

Understanding of basic financial workings of assigned department, and how to drive profitability

Advanced customer service skills

Strong verbal / written communication and interpersonal skills

Conflict resolution and influencing skills

PC skills

Ability to provide feedback on department procedures

Ability to be flexible in adjusting priorities

Ability to manage multiple priorities and shift focus between tasks

Ability to work a flexible schedule

Proficiency in Scanner and Business Center duties and skills

Education:

Completion of job skills training, compliance-related training, and divisional orientation

Physical Demands & Working Conditions

Function in a fast paced, retail environment, in detailed and precise tasks

Work with Customers, staying attentive to their needs

Safely maneuver around moving mechanical parts

Constantly reach at waist, grasp

Frequently stand, walk, and use fine motor movements

Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, and push / pull with arms

Frequently be exposed to hot (non-weather) conditions

Occasionally be exposed to cold, wet (non-weather) conditions, and loud noise

Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs

While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised:

10/01/2023

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