DFWSS03 (Irving) - Production Lead - Full time

Joe V's Production Lead

Joe V's Smart Shop is a division of H-E-B, the largest independent food retailer in Texas. Joe V's operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V's, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V's proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life's pleasures.
Responsibilities

Job Summary: As a Joe V's Production Lead you will supervise, schedule, train and coach Production Team Partners while ensuring productivity, safety, sanitation levels, quality control, and ordering product, supplies and ingredients for production. You'll perform all job responsibilities with a sense of ownership and team approach. Key Responsibilities & Essential Functions:
Applies experience and knowledge to support the Store and Department in Manager's absence
Leads a team in efficient day-to-day operations and a constant workflow
Delegates / directs work; assists with setting department-related expectations (e.g., ORT, wrap, safety, sanitation, 5s); motivates Partners; may coach and/or provide feedback; may help with department work schedules
Trains new partners on production processes
Ensures compliance with company, Store, and department policies and procedures
Assists in all technical areas such as scanning, as needed
Handles Customer, Partner, and sanitation issues according to guidelines; escalating to management as needed
Troubleshoots / reports equipment issues
Ensures adequate levels of product and supplies for day-to-day operations
Serves as a central contact between the Manager and other Production Team Partners
Performs Department and cross-functional duties as needed
Role models / fosters excellent customer service
Production:
Responsible for ordering product and ingredients for production area; assists with loads, unloads, and moves product
Execute and ensure compliance of Fresh Production Planner
Ensure all production processes are followed to minimize shrink and ensure quality control
Ensure tag to tag integrity for production planograms
Ensure First In / First Out and dating of salesfloor items & bulk production process is followed
Ensures wareroom and wrap areas are organized
Food Safety / Sanitation:
Practices safety awareness
Oversees production area sanitation standards are met
Ensures compliance with department SOPs
Cleans and sanitizes sales floor, display cases, prep areas, and equipment
Complies with department / Store operating procedures and federal / state regulations
Qualifications & Key Requirements

Age Requirement: 18+
Work Experience: 6+ months of related experience
Experience working in a fast-paced, high volume environment
Knowledge/Skills/Abilities

Strong working knowledge of assigned department(s) or area(s)
Understanding of basic financial workings of assigned department, and how to drive profitability
Advanced customer service skills
Strong verbal / written communication and interpersonal skills
Conflict resolution and influencing skills
PC skills
Ability to provide feedback on department procedures
Ability to be flexible in adjusting priorities
Ability to manage multiple priorities and shift focus between tasks
Ability to work a flexible schedule
Proficiency in Scanner and Business Center duties and skills
Education

Completion of job skills training, compliance-related training, and divisional orientation
Licenses/Certifications

Physical Demands & Working Conditions:
Function in a fast paced, retail environment, in detailed and precise tasks
Work with Customers, staying attentive to their needs
Safely maneuver around moving mechanical parts
Constantly reach at waist, grasp
Frequently stand, walk, and use fine motor movements
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, and push / pull with arms
Frequently be exposed to hot (non-weather) conditions
Occasionally be exposed to cold, wet (non-weather) conditions, and loud noise
Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs
While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.