Community Relations Coordinator Director's Office Coordinator

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The Department of State's (DOS) responsibilities are found in virtually every aspect of state government: economic development, finance, transportation, housing, education, culture and quality‑of‑life issues. Our mission at DOS ranges from preserving Delaware’s historical sites and collections, to supporting small businesses and entrepreneurs, to serving consumers, public employees and veterans.

Summary Statement
This incumbent provides primary administrative and executive support to the Director of the Delaware Public Archives. Duties include coordinating internal and external communications; preparing and formatting correspondence, reports, and policy materials; organizing meetings, events, and public programs; supporting staff coordination; assisting with agency initiatives; maintaining partner relationships; and overseeing select outreach and public information activities.

Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

Gathers, organizes, and formats information related to an agency's goals, objectives and services.

Promotes an agency's image consistent with the overall direction of the agency.

Coordinates timely and accurate responses and information to citizens, community groups or governmental agencies.

Encourages participation in the use of agency services.

Coordinates and conducts public meetings, media events or educational programs.

Ensures a mutual sharing of information with other agencies, media and the general public.

May supervise staff.

Job Requirements
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Three years experience in public relations or media relations to establish and promote a positive image and inform or influence specific audiences through the use of internal and external communications such as public forums, print or electronic media, speech writing, writing/editing, marketing, advertising, or special events.

Three years experience in gathering, organizing, formatting, translating, or interpreting information into forms more easily understood by the media or public, and disseminating the information through the use of print, broadcast or electronic media.

Three years experience in public speaking which includes gathering, preparing and presenting information to the public or media groups.

Six months experience in developing, planning and directing public events, campaigns, programs, or services to meet community needs.

Six months experience in determining and evaluating alternative courses of action to resolve or mitigate controversial issues.

Six months experience in developing policies, procedures or programs for dissemination of information to the public or media groups.

Additional Posting Information
Work samples will be requested to be brought to interview.

Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E‑Verify system where the State will provide the federal government with each new hire’s Form I‑9 information to confirm that you are authorized to work in the U.S. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits
To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/.

Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid or services by calling (800) 232‑5470 or by visiting delawarerelay.com. If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739‑5458 or email jobs@delaware.gov.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

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