Emergency Communications Specialist - Multiple Vacancies

Department of Public Safety - Bureau of Emergency Communications
Job Class Code:

8600
Grade:

19 (Professional/Technical)
Salary:

$26.88 - $35.74/Hour (Includes 30% stipend)
Location:

Augusta, ME
Opening Date:

June 9, 2026
Closing Date:

June 24, 2026

Responsibilities

Typical Day:

Act as the first point of contact for people in need of help

Co‑ordinate effective response to calls for service

Develop incident resolution strategies

Search databases to find pertinent information for appropriate personnel (criminal history, stolen property, motor vehicle data)

Document calls in computer aided dispatch system

Operate communications equipment, including computer aided dispatch and radio systems

Required Skills

Make prompt and accurate decisions under stressful and time‑sensitive conditions

Handle multiple enhanced 911 calls simultaneously

Detect discrepancies within agency databases and report inconsistencies

Perform duties with minimal supervision

Prioritize incidents

Within Six Months of Hire

Maine State Terminal Operator

Emergency Telecommunicator

Emergency Fire Dispatcher

Emergency Medical Dispatcher (includes CPR training)

NexGen 9‑1‑1

Minimum Qualifications
Graduation from high school or equivalent.

Contact Information
Questions about this position should be directed to Amber Davis at Amber.R.Davis@maine.gov

Benefits

Work‑Life Fit – 13 paid holidays, 12 days of sick leave, 3+ weeks of vacation leave annually.

Health Insurance Coverage – State pays 85%‑95% of employee‑only premiums.

Dental Insurance – State pays 100% of employee‑only dental premiums.

Retirement Plan – Employer contribution of 14.71% for MSEA or 18.91% for Confidential employees.

Equal Opportunity Employer
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and ensure an inclusive environment for applicants of all backgrounds.

Reasonable accommodations are provided to qualified individuals with disabilities upon request.

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