Relationship Manager - Field Collections

Company Overview
One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with flexible financing and funding options. Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses. At OPF, we believe in working with high-performing individuals who are ready to play an integral part in our company's expansion — because our success hinges on our people.

Why Join Us?
At OPF, we foster a dynamic and inclusive company culture that emphasizes collaboration, innovation, and personal growth. Our team is composed of passionate, driven individuals who are committed to making a difference. Here’s what you can expect when you join our team:

Innovative Environment: Work with cutting‑edge technology and be part of a team that is constantly pushing the boundaries of fintech

Professional Growth: We invest in our employees' growth with continuous learning opportunities, training programs, and career advancement paths

Supportive Culture: Enjoy a supportive and inclusive work environment where your ideas are valued, and your contributions make a real impact

Community Focus: Be part of a company that understands the importance of small and mid‑size businesses to their communities and the nation's financial health

High-Performing Team: Join a team of badasses who are committed to excellence and are integral to our company's expansion and success

About The Role
We are seeking a Relationship Manager – Field Collections to join our team. This role is responsible for conducting site visits and supporting our field operations. Success in this role means ensuring accurate account management, maintaining strong client relationships, and optimizing collections through proactive field engagement.

The ideal candidate is results‑driven, detail‑oriented, and customer‑focused, and thrives in a fast‑paced and dynamic setting.

Responsibilities

Execute core responsibilities related to collections

Collaborate with teams to achieve business objectives

Manage and prioritize tasks to meet deadlines and performance goalsMaintain accurate records and ensure compliance with internal processes

Identify opportunities for improvement and contribute to team success

Deliver a high level of performance aligned with company KPIs

Requirements

2+ years of experience in collections field engagement and client relationships

Strong communication, negotiation, and customer service skills

Ability to work in a fast‑paced and dynamic field environment

AWS Certification or similar

Proficiency in data entry and reconciliation tools

Spanish and English proficiency

Strong organizational and time‑management skills

Experience in sales preferred

Benefits

Competitive salary

Performance‑based incentives

Health insurance

Growth and development opportunities

Dynamic and collaborative work environment

Company events and team‑building activities

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