Communications & Marketing Associate

FHLB Dallas actively pursues dedicated and hardworking individuals to be a part of our professional team. Positions are offered on an as‑needed basis for all departments. View our current opportunities by clicking the View Open Positions tab above.

PRIMARY RESPONSIBILITIES

Create and manage content and storytelling initiatives that align with the Bank’s mission, brand and strategy. Materials include impact reports, press releases, employee communications, marketing collateral, talking points, presentations, video scripts and storyboards and executive messaging

Support employee, member and public communications campaigns and initiatives

Review and edit communications materials for clarity, consistency, accuracy and brand alignment

Leverage emerging communications technologies and AI‑enabled tools to improve workflows, efficiencies, content development and audience reach

Support media relations activities, public events and corporate communications activities

Collaborate with teams across the organization to develop clear and engaging communications

Develop scripts and storyboards for corporate videos

Monitor communications performance metrics and provide insights to help inform communications strategy and engagement

Prepare reports and dashboards that measure the effectiveness of communications and media initiatives

Publish content using a content management system

Direct photographers, videographers and other support vendors

JOB REQUIREMENTS

Bachelor’s degree in marketing, communications, journalism, public relations, business or related field

Strong written and verbal skills

Excellent organizational, presentation and collaboration skills, with the ability to clearly communicate complex concepts to non‑technical stakeholders

Experience with and understanding of multiple communication formats, including social, digital, print, web, generative engines and video

Experience creating content for internal and external platforms

Familiarity with creating data visualizations and dashboards

Experience in Microsoft Office applications, content management systems and digital communications tools

Continuous learner with strong organizational, critical‑thinking and problem‑solving skills, and the ability to adapt and manage changing priorities

Experience with AI‑enabled tools and emerging communications technologies preferred

Familiarity with communications metrics and reporting tools preferred

Portfolio required

PHYSICAL DEMANDS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is routinely required to utilize cognitive ability; sit and move about the office; speak, read, listen and write; use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; reach with hands and arms, climb stairs; stoop, kneel or crouch. Specific vision abilities required by the job include close vision, distance vision, depth perception and the ability to adjust focus. The employee may occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT
Work environment characteristics described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a temperature‑controlled office environment requiring little physical exertion. The noise level in the work environment is low to moderate. Mental concentration, attention to detail and computer use for extended periods of time are common. Completion of complex tasks under deadline pressure may be required. This position may, on occasion, also require evening and weekend work based on business needs. Interruptions may occur.

FHLB Dallas Offers a Professional, Inclusive Culture
FHL Bank Dallas employees are committed to and exemplify the following principles:

Service to our members is first and foremost

All business will be conducted honestly and ethically

Each employee contributes to customer service by directly serving our members or supporting those who do

Interaction with members should focus on building professional relationships and helping customers achieve their goals

Cooperation and teamwork throughout and across all levels of FHLB Dallas are essential to its effectiveness

Colleagues and members will be treated with the utmost respect and dignity

FHLB Dallas provides equal employment opportunity to all individuals without regard to race, religion, color, sex, age, marital status, ancestry, veteran status, disability, or national origin. FHLB Dallas will consider for employment all persons on an individual basis consistent with job‑related criteria without regard to visible and non‑visible disabilities. Equal opportunity applies to all employment practices, including recruitment, screening, hiring, compensation and training, as well as other conditions and privileges of employment.

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