IFM Contract Relationship Lead

Grow with us
Ericsson Inc. does not sponsor U.S. work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.

This role is a hybrid position with the expectation to work onsite (3) three days a week in the Ericsson office located in Plano, Texas and relocation is not offered for this position.

About This Opportunity
Ericsson's Group Central Real Estate team provides strategic support to business market areas, building top-tier IFM partnerships that create value, drive efficiency, ensure governance, and promote sustainability. This position centrally manages relationships with IFM suppliers, reports to the Head of IFM & Workplace Services, and works closely with cross‑functional partners and the leadership team. As Market Areas are delivered through outsourced parties, managing this relationship is key to successful Workplace Services delivery.

This role leads strategic supplier partnerships through Account Development Plans, performance indicators, and contract mechanisms, serving as a trusted advisor and commercial driver. The position supports major contract renewals and requests for proposals while participating in global IFM initiatives. The role enhances collaboration to foster innovation across IFM, Sustainability, Workplace Experience, and Technology, creating data‑driven solutions that combine technology, expertise, and operational excellence.

What You Will Do

Own and govern the Central RE relationship and Global Services Agreement with the IFM supplier, ensuring strategic alignment and continuous improvement across regions

Drive the Account Development Plan, engage in market analysis with suppliers, and identify new contractual opportunities

Contribute to Real Estate thought leadership and develop best practice processes, strategies, and procedures

Support commercial negotiations ensuring adherence to governance and compliance throughout

Maintain key statistics, updates, and collateral in relevant knowledge repositories

Support commercial model development, including pricing and resourcing

Collaborate with internal stakeholders, including senior leadership, to gather input and ensure alignment on strategies and messaging

Conduct regular IFM contract reviews to assess effectiveness, share insights, and identify improvement opportunities across the organization

Skills You Will Bring

Bachelor's or Master's degree in a relevant field

At least 5 years of IFM bids or solutions IFM contract experience, including outsourced bundled, integrated, or vested contracts, preferably across multiple countries

Proven negotiation, stakeholder, and supplier management skills

Strong project management skills, including task prioritization, deadline management, and delivering results under pressure

Ability to work effectively with diverse teams and internal partners across multiple countries

Excellent written and verbal communication skills with attention to detail

Strategic mindset with analytical thinking skills and ability to develop effective value propositions

Deep understanding of real estate processes, models, and strategies

Strong change and improvement management skills with adaptability and continuous improvement focus

Excellent influencing abilities and facilitation skills

Self‑starter capable of working independently while contributing as a cooperative team member

Emotional intelligence and ability to adapt style to the situation

Why join Ericsson?
At Ericsson, you’ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To build solutions never seen before to some of the world’s toughest problems. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Compensation And Benefits At Ericsson
Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job‑related knowledge, qualifications, skills, education, training, and experience.

Santa Clara, CA – $163,200 – $214,200

Austin, TX – $138,400 – $181,650

Boise, ID – $138,400 – $181,650

Overland Park, KS – $138,400 – $181,650

Bellevue, WA – $148,000 – $194,250

Morristown, NJ – $148,000 – $194,250

Short‑Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro‑ration rules apply.

Your Health
Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as subsidized, nationwide PPO medical benefit options including a low‑deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company‑provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage.

Your Financial Security
We invest in both your short and long‑term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company‑paid employee basic life and AD&D insurance and company‑paid disability benefits.

Your Time
Your work‑life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro‑rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits
Ericsson Enterprise Wireless Solutions offers other company‑paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.

DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary Country and City
United States (US) || Plano (Country/ City)

Job Details
Workplace Expertise

Equal Opportunity Employer
Ericsson is proud to be an Equal Opportunity employer. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.

#J-18808-Ljbffr