IT Communications Manager

Job ID:

298279

Location:

Kennesaw, Georgia

Full/Part Time:

Full Time

Regular/Temporary:

Regular

Job Summary

Provides and oversees the communications for University Information Technology (UITS) division's projects and services. Engages in university-wide communications and social media groups to track evolving trends and adopt best practices. Plans, creates, and implements institution-wide communication campaigns as well as creates, edits, and disseminates written communications. Responsible for designing and developing print and digital materials via email, social media, campus webpages, digital signs, flyers, and/or posters. Supports and develops learning opportunities within UITS division for staff, engagement, recruitment and retention programs, initiatives, and processes.

Responsibilities

Manages all day-to-day activities for division communications

Drafts, edits, and disseminates written communications and designs print and digital materials for student, faculty and staff audiences via email, campus webpages, digital signs, social media, video, flyers, posters, and other media content as needed

Serves as a marketing spokesperson for the division at campus events

Supervises assigned staff and/or student workers

Maintains, develops, and communicates services and programs to relevant stakeholders, including students, faculty, and staff

Collects, analyzes, and reports data regarding the effectiveness of communication campaigns

Develops and proposes institution-wide communication campaigns, plans to ensure alignment with strategic goals and audience needs

Collaborates with external university units on projects and services as needed

Organizes, coordinates, and manages department promotional presence at campus events

Designs and develops professional presentations for leadership

Selects user groups to evaluate and test new and current software and services

Supports innovation, engagement, recruitment, and retention strategies

Develops and supports division staff engagement and talent development

Measures effectiveness of communication strategies for IT services

Required Qualifications

Educational Requirements: Bachelor's from an accredited institution of higher education in related field.

Required Experience: Five (5) years of experience in marketing, communications, or related field to include at least three (3) years of management experience.

Preferred Qualifications

Proficient with the Adobe Creative Cloud suite, with specific focus on InDesign, Photoshop, Illustrator, and Spark.

Advanced degree from an accredited institution of higher education in a related field.

Abilities

Able to convey technical information to audiences with limited technical experience.

Able to learn new learning technology systems quickly.

Able to handle multiple tasks or projects at one time meeting assigned deadlines.

Able to prioritize schedules.

Able to engage in community outreach through organizations, conferences, and other events.

Able to speak and present professionally in a public forum.

Knowledge and experience in project management.

Knowledge of communications processes and procedures.

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills.

Proficient with computer applications and programs associated with the position (Microsoft Office, Adobe Creative Cloud, InDesign, Photoshop, Illustrator, Spark).

Skills in digital and print design.

Strong attention to detail and follow up skills.

Strong customer service skills and phone and e‑mail etiquette.

USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.218_personnel_conduct.

Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

Other Information

This is a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position may travel 1% - 24% of the time.

Background Check

Standard Enhanced

Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

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