Inside Sales Coordinator

Benefits/Perks

Medical insurance

Dental insurance

Vision insurance

401K retirement with company match

Vacation, paid time off

Company-paid training

Employee discounts for Culligan in-home products

Eligibility for annual recognition and training meetings/events

Job Summary
Culligan of Chico is seeking a proactive, high-energy

In-House Sales Coordinator

to serve as the engine of our sales department. This is not a passive administrative role; we are looking for an internal "sales hunter" motivated to create revenue-generating opportunities and provide the best household water solutions, professionally and ethically.

The ideal candidate is a master problem-solver who thrives on quick responsiveness and is dedicated to maintaining a high-velocity sales pipeline. You will be the primary point of contact for leads, the strategic scheduler for our sales team, and the guardian of our customer experience.

Responsibilities

Active Lead Management:

Manage all incoming sales traffic via the dedicated sales portal, ensuring no lead remains untouched.

High-Volume Outreach:

Execute 30+ outbound touches daily via phone, text, and email to convert inquiries into appointments.

Strategic Scheduling:

Coordinate and optimize the calendars for the Outside Sales Team to maximize efficiency and avoid scheduling conflicts.

Revenue Generation:

Proactively identify opportunities for follow-up sales, water testing, and consultations to drive closing rates.

Metrics Tracking:

Maintain accurate daily and weekly metrics on Lead-to-Meeting closing rates and lead-source performance.

Customer Advocacy:

Act as the first line of support for sales-related inquiries, providing technical product knowledge and ensuring customer satisfaction.

Qualifications

High school diploma or GED

Minimum of two years of Customer interaction experience required

Strong time management and project management skills

Proficient in Microsoft Office (word, excel, outlook)

Excellent communication skills, both written and verbal

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