Market Sales Specialist - Salt Lake City

Role Summary
The Market Sales Specialist (MSS) plays a vital role in driving sales and supporting customer growth in the assigned market. This position is focused on expanding sales and building customer relationships with car dealers and independent tire retailers. The Market Sales Specialist reports to the Regional Sales Leader. The individual must exhibit the following core TireHub commitments:

Approachable – If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.

Adventurous – What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.

Relentless – We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end.

Speedy – Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast.

Role Specifics
Sales Growth & Customer Relationships

Achieve daily, weekly, and monthly sales targets for both Car Dealers and Independent Tire Retailers within the assigned territory.

Build and maintain strong relationships with existing customers.

Prospect and develop new business opportunities within both Car Dealer and Program Dealer channels.

Training & Promotional Activities

Provide comprehensive training to car dealership and program dealer associates on product knowledge, manufacturer and shareholder programs, sales techniques, and tools.

Organize and lead sellout events, promotional activities, and training sessions.

Consultative Selling & Program Management

Utilize consultative selling techniques to understand customer needs and offer competitive, tailored solutions.

Manage and communicate manufacturer sales incentive programs to key decision-makers at Car Dealerships and Program Dealers to drive business.

Administrative & Operational Support

Ensure administrative compliance, including customer enrollment and accurate record-keeping in CRM tools.

Collaborate with Product Assortment Managers to ensure optimal inventory levels in the local market.

Provide market support for TLC expansions and new market launches.

Effectively communicate with internal teams, including TLC staff, Pricing, Shareholder contacts, Operations, Credit, and Accounts Receivable.

Performance Metrics

Track performance based on sales results, customer activations, year-over-year growth, margin performance, and other KPIs as defined by the business.

Ensure individual adherence to TireHub policies, procedures, and guidelines.

Participate in and maintain ongoing training requirements through in-class, in-person, or computer-based learning modules as assigned.

Complete other tasks assigned by the VP of Sales, Director of Sales, Regional Sales Leader, or other senior leadership as requested.

Competencies

Action Oriented: Approach challenges with energy and a sense of urgency.

Communicates Effectively: Seek clarity and deliver clear communication, own the message, and act on facts with urgency.

Collaborates: Build partnerships and work collaboratively to meet shared objectives.

Customer Focus: Build relationships with customers, deliver customer-centric solutions, and keep promises.

Drives Results: Consistently achieve results personally and hold teams accountable.

Manages Ambiguity: Operate effectively, even when uncertain or unclear.

Optimizes Work Processes: Provide continuous improvement and efficient processes.

Experience and Education

Bachelor’s Degree in Sales/Marketing/Business or equivalent preferred.

3+ years of Sales experience in the automotive or tire industry.

Required Knowledge, Skills, and Abilities

Strong ability to build and maintain relationships with customers, including Car Dealers and Program Dealers.

Skilled in identifying customer needs and offering competitive solutions to drive business growth.

Strong organizational skills, with attention to administrative compliance and maintaining accurate records in CRM tools.

Excellent verbal, written, presentation communication skills for interacting with both internal teams and external customers.

Ability to troubleshoot issues related to sales, customer needs, or inventory challenges, while working cross-functionally with internal teams.

Comfortable working in a fast-paced environment, with a variety of responsibilities, from customer interactions to administrative tasks.

Proficiency with Customer Relationship Management and Data Analysis tools (CRM, Microsoft Dynamics, and Power).

Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).

Deep understanding of TireHub’s mission, vision, and values, aligning daily operation with business goals.

A valid Driver’s license with at least 2 years of driving experience required (3 years preferred; does not include time on learner’s permits).

Preferred Knowledge, Skills, and Abilities

Proven experience in achieving sales targets, preferably in the automotive or dealership industry.

In-depth understanding of automotive products, manufacturer programs, and the ability to convey this knowledge to clients effectively.

Ability to deliver engaging and informative training to dealership and program dealer associates on products and sales techniques.

Work Environment

This is a fast-paced and dynamic operating environment.

Work involves a variety of environments, including car dealerships, corporate offices, and client sites.

Some physical activity may be required during promotional events or training sessions, including setting up display materials.

Standard office duties involve the use of computers and CRM systems for administrative tasks and reporting.

Must be able to travel up to 75% within assigned territory to meet with customers and conduct in-person sales activities.

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