Head of Sales Performance Management

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Support and assist Multi-Tenant Sales Manager by managing the day-to-day activities of the Multi-Tenant Sales Department.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience
Responsible for meeting and exceeding budgeted sales goals
Supervise a team of Multi-Tenant Sales Representatives. May also manage other sales resources as assigned
Recruit, interview, hire and train Multi-Tenant Sales Representatives
Support of Multi-Tenant Sales staff will consist of approximately 70% field work and 30% office work.
Communicate territory assignments to Multi-Tenant Sales Representatives
Monitor the payroll process and ensure timely and accurate approval of all commissions payment
Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
Assist with budget preparation and provide input on marketing issues and sales offers
Perform other duties as requested by supervisor
WORKING CONDITIONS
Field and Office environment
Travel as required
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Knowledge of company products and services, preferred
Knowledge of Community Sales practices
Vision ability close vision, peripheral vision, and ability to adjust focus
Required Education
~ Bachelor's degree in business or marketing, or equivalent experience required.

Required Related Work Experience and Number of Years
Sales experience 1 +
Sales Supervisory experience preferred .5 +
Telecommunications and cable industry experience preferred
Certifications and/or Licenses
~ Valid driver's license, satisfactory driving record within Company required standards and auto insurance

PREFERRED QUALIFICATIONS
Preferred Education
~ Bilingual Spanish

#LI-SWD74
SMD420 2026-72792 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between

$57,400.00 and $113,800.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at

$48,000 .
Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

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We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.