Inbound Sales Representative (Greensboro)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $20/hour plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And thats not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Do you enjoy connecting customers with solutions that fit their lifestyles? At Spectrum, youll help guide customers to the right combination of cable, Internet, home phone and mobile services, ensuring every interaction brings genuine value. Your expertise will directly shape customer satisfaction and drive our teams success.

How Youll Make an Impact

Engage customers by evaluating needs and recommending the best Spectrum products and services

Educate customers on product features and benefits, promoting bundled solutions for maximum value

Consistently achieve weekly and monthly sales targets by applying effective sales techniques

Build trust and rapport with new, existing and former customers to encourage long-term loyalty

Address retention calls and resolve billing inquiries, ensuring customer satisfaction and retention

Maintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer all customer questions

Demonstrate professionalism and courtesy in every interaction, supporting efforts to simplify the purchasing experience

Working Conditions

Office environment with variable hours, including weekends, holidays and split days off

What Youll Bring to Spectrum

Required Qualifications

Education

High school diploma or equivalent

Experience

+1 years of sales experience, preferably in voice, data or video solutions

+0.5 years internal billing agent experience with sales success

+1 year of customer service or call center experience

+0.5-years sales experience or proven sales success at Spectrum or 0.25 years demonstrated sales success at Spectrum

Skills

Strong understanding of cable communications products including video, data, voice and mobile

Familiarity with billing systems

Skilled in needs analysis, objection handling and closing sales

Capable of meeting and exceeding sales goals

Effective verbal, written and interpersonal communication abilities

Proven computer proficiency

Ability to multitask and respond to customer inquiries promptly

Sound judgment, initiative and ambition

Goal-oriented, determined and self-confident problem solver
ZRSM2

LI-DR2 CAM115

2026-75392

2026

Here, our employees dont just have jobs, theyre building careers. Thats why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, youll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here

Were committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.