H&M Sales Advisor - Boise Towne Square

Overview

About the Role

– As a Sales Advisor, you will be responsible for providing excellent customer service, welcoming and guiding customers through your store to actively sell products and provide customers with support and guidance. You will use fashion and product knowledge to give customers the information they need for the best experience. You will also work on garment refill and care, presentation and contribute to a clean and tidy sales floor and back of house, collaborating with the rest of the store team to deliver an excellent customer experience.
Responsibilities

Provide excellent customer service: welcoming and guiding customers through the store and omni experience where available, supporting direct customer service
Engage with customers to have conversations and provide excellent service
Guide customers through fashion trends, stories and products in all areas of the store
Effectively promote and sell products to customers
Promote the Customer Loyalty App and in-store sustainability initiatives
Represent the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with the store management team
Qualifications

You are passionate about fashion and everything we create in-store
You are motivated by giving customers a great experience
You are communicative, creative, curious, motivated, flexible, decisive and action-oriented
You enjoy working in a collaborative and dynamic environment
You have sales experience in a dynamic and collaborative environment relevant to the role
You have experience working in customer service in fashion, retail or other service-related industries

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