Operation Manager

Job Summary
The Operations Manager will oversee daily operations of DSV's transportation and logistics division, ensuring activities are safe, efficient, and cost-effective. Responsibilities include managing staff, developing operational policies, and maintaining strong relationships with customers and partners.

Duties and Responsibilities

Manage and oversee all aspects of the transportation and logistics division, including planning, scheduling, and coordinating activities to ensure timely and efficient delivery of goods and services.

Develop and implement operational policies, procedures, and systems to improve efficiency, quality, and safety.

Manage staff, including hiring, training, and performance evaluation, to ensure effective and efficient operations.

Monitor and analyze performance metrics such as productivity, cost, and quality, and develop plans to improve performance.

Maintain strong relationships with customers, partners, and vendors to keep all parties informed and satisfied with services.

Collaborate with other departments including sales and customer service to align business operations and enhance teamwork.

Educational Background / Work Experience

Bachelor's degree in business administration, logistics, supply chain management, or a related field is preferred.

5+ years of experience in transportation and logistics management, preferably in a supervisory or management role.

Strong leadership and management skills with the ability to motivate and develop staff.

Excellent communication and interpersonal skills to work effectively with all levels of the organization.

Strong analytical and problem‑solving skills to identify and address operational issues and challenges.

In‑depth knowledge of transportation and logistics processes, regulations, and industry best practices.

Proficiency in transportation management software such as TMS or WMS.

Knowledge of lean principles and methodologies is a plus.

Supervisory Responsibilities

Responsible for managing a team of operations staff.

Preferred Qualifications

Master's degree in business administration, logistics, supply chain management, or a related field.

Experience in international transportation and logistics management.

Fluency in English (oral and written).

Computer Literacy

Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, and experience with transportation management software.

For this position, the expected base pay range is $84,000.00 - $105,000.00 annually. Compensation will be determined based on job‑related factors such as experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

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