Client Account Executive

Job Description
The Client Account Executive (CAE) works with the Account Director to manage assigned projects for our digital and direct mail business. He/she coordinates the full cycle of program management – from initiation and planning to execution and final wrap reporting – and ensures that quality work is delivered in a timely, cost‑effective manner. Under the guidance of the Account Director, the CAE is expected to lead all aspects of a key piece of business.

Responsibilities

Ensures agency compliance to client strategies

Works well with agency resources and teams – Account, Strategy & Planning, Creative & Production – to develop strategic, creative and effective programs

Collaborates with Creative and Production departments on all aspects of client’s business from concept to execution

Ability to analyze/synthesize business data

Ensures the delivery of timely ongoing and final program reports

Contributes to positive team morale, trouble shooting and creative solution solving

Actively participates in brainstorming and idea generation sessions

Client Services

Demonstrates a thorough understanding and a passion for their client’s industry/business

Acts as the main client contact for all program elements

Utilizes excellent client‑servicing skills to build strong client relationships and deliver all elements of program elements with excellence

Establishes himself/herself as a trusted strategic business partner to the client

Financial Management

Works with internal teams to ensure programs are delivered on time and on budget

Stays heavily involved in budget tracking and program additions

Oversees budget reconciliation process

Provides clear, accurate, on time financial forecasting and reporting

Desired Skills & Experience

2-3 years consumer marketing and digital agency experience

Strong marketing and business acumen; understands the agency and client’s business

Exceptional multi‑tasking and project management skills

Excellent written and verbal communication

Knowledge and understanding of automotive industry

Proven leadership in client and internal meetings

A self‑starter with an entrepreneurial spirit

Stays abreast of pop‑culture trends, advances in technology and marketing innovations

Outlook, Excel and PowerPoint fluency

Benefits

Time to Recharge : Flexible time off (FTO), 14 paid holidays

Time to Recover : Paid sick time

Family Well-Being : Parental
ew child leave, childcare & elder care assistance, adoption assistance

Extra Perks : Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on any protected characteristic. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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