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Director of Accounts payable(Oracle Fusion Transformation)

MW Partners · Nashville, TN, USA ·

Job type:
Full Time

Responsibilities and duties:Executive Leadership & Organizational AlignmentProvide executive oversight of the global invoicing function, ensuring operational continuity, team alignment, and performance accountability across all geographies and business unitsManage executive-level relationships with PTP leadership, Finance, Technology, Procurement, and business unit stakeholders throughout the stabilization and hypercare periodCollaborate cross-functionally, working in close partnership with Stakeholder Services to ensure aligned issue resolution, escalation handling, and a consistent experience for internal and supplier stakeholdersServe as a senior escalation point for complex invoicing issues, driving rapid resolution and communicating clearly with leadership on status and impactEstablish clear organizational goals, performance expectations, and accountability frameworks aligned to Oracle Fusion go-live milestones and stabilization targetsOversee change-management strategy and organizational-readiness planning to ensure a seamless transition from project to steady-state operationsInvoice Operations & Process ManagementOversee end-to-end invoice processing across multiple ERP platforms (including legacy and Oracle Fusion) during active migration, ensuring continuity, accuracy, and SLA adherence throughout the transitionManage OCR/invoice imaging workflows, ensuring high capture accuracy, exception handling, and timely routing of invoices through appropriate approval and payment channelsGovern invoice hold queue management " identifying root causes, driving resolution, and implementing controls to reduce hold volumes and agingEstablish and enforce invoice processing standards, coding rules, approval hierarchies, and escalation protocols across all business units and geographiesPartner with Procurement, Legal, Finance, Technology and business stakeholders to resolve invoice discrepancies, pricing mismatches, and PO exceptionsOracle Fusion Implementation & HypercareCollaborate with ERP Project Leads, serving as the senior invoicing subject matter expert " representing global invoicing requirements in design sessions, data mapping, integration testing, and go-live readiness activitiesLead invoicing hypercare activities post go-live, including monitoring error queues, exception resolution, issue triage, and escalation managementLead governance over the invoicing hypercare program, including the issue-prioritization framework, escalation protocols, and go
o-go decisions for process handoffsOversee data integrations between legacy ERPs, Oracle Fusion, and upstream/downstream systems (procurement tools, imaging platforms, payment engines)Identify and escalate integration gaps or data quality issues impacting invoice flow, matching, or approval routing, and partner with Technology to drive resolutionLead invoicing stabilization through sustained operational excellence, ensuring the organization reaches steady-state performance on Oracle FusionChampion the use of Supplier Onboarding tools/platform to advance supplier enablement, invoicing automation, and analytics capabilities (preferred)Aged Invoice ResolutionOwn the aged invoice remediation program - establishing a structured process for prioritizing, assigning, and resolving aged and stalled invoices across all ERPsConduct root cause analysis on aged invoice trends, identifying systemic process, data, or configuration issues driving backlog accumulationTrack and report on aged invoice reduction progress against defined targets, escalating blockers and driving cross-functional resolutionReporting, Dashboards & InsightsDefine and monitor key invoicing KPIs and SLAs including invoice cycle time, first-pass match rate, hold queue volumes, aged invoice aging buckets, and exception ratesDesign and deliver executive-level dashboards and reporting providing real-time visibility into invoice status, bottlenecks, and compliance metrics across all business unitsProduce regular reporting for senior leadership on invoicing health, Oracle Fusion implementation impact, and stabilization progressLeverage data insights to identify trends, prioritize remediation efforts, and drive continuous improvementDrive continuous improvement initiatives post-stabilization to maximize ROI from the Oracle Fusion investment and optimize end-to-end invoicing performanceTeam Leadership & Organizational ManagementLead, mentor, and manage a large, globally distributed invoicing team across multiple locations including Budapest and NashvilleDrive team engagement and knowledge transfer to ensure operational continuity and process consistency across geographiesDevelop and maintain SOPs, training materials, and process documentation for invoicing operations, keeping them current with system and policy changesRequirements:Bachelor's degree in accounting, Finance, Business, or a related field12+ years of progressive AP/PTP experience with a focus on invoicing operations, with at least 5 years in a VP or equivalent C-suite-adjacent leadership roleHands-on Oracle Fusion AP module expertise, including experience leading or supporting Oracle Fusion go-live and hypercare from an invoicing operations perspectiveDemonstrated experience managing invoice processing across multiple ERP platforms simultaneously during an active ERP migrationDeep expertise in OCR/invoice imaging platforms and exception handling workflowsStrong command of invoice hold queue management, root cause analysis, and process remediationDeep expertise in program governance, risk management, and hypercare operational frameworksProven ability to manage executive-level relationships and lead large, globally distributed teams across multiple time zones in a complex global organizationProven ability to build and deliver executive reporting, dashboards, and KPI frameworksExcellent cross-functional stakeholder management and communication skills