Senior Business Communications Specialist

Job Title: Senior Business Communications Specialist

Location: Buffalo, NY

Employment: Temp (3 months)

Industry: Banking

Compensation: $57.68/hr.

Schedule: 40 hours/week

Responsibilities

Conduct comprehensive audit of the client’s current internal communications ecosystem, including existing channels, tools, cadences, and stakeholders.

Identify and map internal communications partners, teams, and resources across the organization.

Assess gaps, redundancies, and opportunities in the current state of communications.

Define and document key internal audience segments relevant to Learning & Engagement communications.

Develop audience personas that reflect employee needs, communication preferences, and engagement patterns.

Provide recommendations for tailoring messaging and channel strategy to different audience groups.

Develop an overarching internal communications strategy aligned with customer experience goals and enterprise-wide initiatives.

Build a tactical communications plan, including recommended campaigns, themes, timelines, and channels.

Support day‑to‑day communications production, including drafting announcements, newsletters, intranet content, and other employee‑facing materials.

Collaborate with internal communications partners and stakeholders to ensure consistency with enterprise messaging and brand standards.

Maintain and execute existing communications commitments while discovery and strategy work proceeds.

Manage divisional intranet, including content design.

Lead the evaluation and potential implementation of new communication delivery channels.

Promote an environment that supports diversity and reflects the client’s brand.

Maintain the client’s internal control standards, including timely implementation of audit points and external regulator requirements.

Identify, prepare, and implement plans for significant organizational announcements and respond to employee inquiries.

Work directly with business line management to develop, manage, implement, and evaluate internal communications across sales/service/operations, change management, employee engagement, and organizational initiatives.

Serve as a team lead when appropriate.

Deliver documented current‑state assessment, audience framework, communications strategy, and tactical campaign roadmap.

Qualifications

High School Diploma or GED.

Minimum 8+ years of experience in internal communications, employee communications, or a closely related field.

Minimum 8+ years of experience conducting communications audits and landscape assessments.

Minimum 8+ years experience working within large, matrixed organizations.

Minimum 8+ years of experience in internal communications strategy, audience segmentation, and tactical execution.

Minimum 8+ years of experience in strategic planning plus hands‑on execution.

Minimum 8+ years of experience in executive‑level writing and employee‑focused storytelling.

Experience in financial services or similarly complex, regulated industries.

Familiarity with learning & development or HR communications.

Experience collaborating with or working alongside internal communications centers of excellence.

Ability to translate insights into actionable strategy while supporting hands‑on execution.

Strong writing and storytelling skills to develop clear, engaging content across channels.

Strong strategic thinking skills with the ability to translate discovery into actionable plans.

Excellent written communication skills with experience developing content for multiple channels and audiences.

Comfortable operating in a fast‑paced environment, balancing strategic and executional work simultaneously.

Benefits & Culture

Supportive, team‑driven culture that values collaboration, transparency, and accountability.

Opportunity to grow your career with a global workforce solutions leader serving multiple industries.

People‑first environment that encourages employees to bring their authentic selves to work.

Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.

Additional Information

Upon offer, the individual will be subject to a background check.

Equal Opportunity Employer
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F‑1 OPT STEM work authorization status.

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