Global CX Strategist: Onboarding & Growth

Caterpillar Financial Services Corporation is seeking a Global Customer Experience Consultant to enhance customer experience and satisfaction within the Cat Rental & Used business. The successful candidate will partner with cross-functional teams to implement customer experience strategies leveraging insights and data.
This vital role involves leading global CX initiatives, translating Voice of Customer inputs into actionable steps, and collaborating closely with stakeholders across various departments. Prior experience in customer experience or strategy roles is essential.

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