Customer Experience Specialist (Hospitality Background Preferred)

Customer Experience Specialist
3 Men Movers | Houston, TX

If you come from hospitality, hotels, restaurants, or guest services and love taking care of people—but are ready for better hours, real benefits, and long-term growth—this role was built for you.

At 3 Men Movers, we help customers through big life moments. We’re looking for calm, service-driven professionals who can think on their feet, solve problems, and deliver a great experience even on busy days.

Pay & Perks

$21–$24/hour, based on experience

Up to $2,000 annual Christmas bonus

Profit share + growth opportunities

What You’ll Do

Support customers before, during, and after their move

Handle questions, issues, and follow-ups with care and confidence

Work closely with dispatch and drivers to keep moves running smoothly

Identify upsell opportunities when it makes sense

Assist with customer claims and escalations

Use CRM tools to stay organized and on top of details

You’ll Be a Great Fit If You

Have a hospitality or service background

Stay calm under pressure and enjoy problem-solving

Communicate clearly and professionally

Are self-motivated and dependable

Can work weekends

Speak English (Spanish is a plus)

Benefits That Actually Matter

Medical, dental & vision (Doctor on Demand included)

401(k) with up to 6% match + HSA contributions

Paid maternity & paternity leave

Increased PTO + paid volunteer & voting time off

Tuition reimbursement

Team events, holiday parties & anniversary swag

On-site gym + 5 WFH days per year

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