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QA Documentation Specialist

MatrixSpace · Hoffman Estates, IL, USA ·

Job type:
Full Time

At MatrixSpace, we are building technology that bridges the physical and digital worlds — combining embedded systems, radar sensing, cloud computing, and AI to unlock powerful real-world intelligence.

We are seeking a detail-oriented QA Documentation Specialist to support the development, improvement, and control of quality processes and documentation across the organization. This role will play a key part in strengthening our Quality Management System (QMS), driving documentation standardization, and preparing the organization for future ISO 9001 compliance.

The ideal candidate is a proactive, process-driven individual who enjoys building structure and improving systems, someone who can balance precision with practicality in documentation, and a collaborator who can work across teams to drive adoption of quality standards.

This is an excellent opportunity for someone with foundational to mid-level experience in quality assurance and documentation who is looking to grow their expertise in QMS and regulatory frameworks.

Key Responsibilities

Develop, organize, and maintain quality documentation including SOPs, work instructions, policies, and records

Drive implementation and continuous improvement of the Quality Management System (QMS)

Ensure document control processes are followed, including versioning, approvals, and distribution

Collaborate with cross-functional teams to create and refine process documentation

Assist in preparing for ISO 9001 certification, including gap assessments and audit readiness

Act as internal point of contact for quality policy, documentation standards, and procedures across the organization

Participate in internal audits and corrective/preventive action (CAPA) processes

Track and manage documentation updates to ensure compliance and accuracy

Required Skills And Experience
Candidates must be legally authorized to work in the United States without employer sponsorship and may be required to obtain and maintain a U.S. government security clearance in the future.

4-6 years of experience in quality assurance, documentation control, or related field

Experience building and/or maintaining Quality Management Systems (QMS)

Familiarity with ISO 9001 standards and documentation requirements, including experience participating in ISO audits

Strong attention to detail and organizational skills

Excellent written communication skills with the ability to create clear, structured documentation

Proficiency with document management systems and Microsoft Office tools

Preferred Skills And Experience

Experience in regulated environments (manufacturing, aerospace, electronics, etc.)

Exposure to MIL standards (e.g., MIL-STD)

Knowledge of export compliance requirements (e.g., ITAR/EAR)

Experience supporting audits or certification processes

Why Join Us

Join a team that thrives on innovation and collaboration.

Work on cutting-edge technology bridging embedded systems, cloud computing, and AI applications.

Collaborate with world-class engineers solving complex distributed systems challenges.

High ownership, fast iteration, and opportunities to lead architecture and innovation initiatives.

Competitive compensation, equity options, and a culture that values innovation and technical excellence.

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