Account Manager

Paradigm Education Solutions is looking for a driven, results-oriented Account Manager who thrives on outbound prospecting and isn't afraid to pick up the phone. This role is ideal for someone who sees every "no" as one step closer to "yes."

Your mission: generate pipeline from scratch through proactive outreach, qualify opportunities, close small deals, and pass larger opportunities to the Business Development team. You'll also build lasting relationships with customers after adoption - but make no mistake, this is a hunting role first.

This position will work in office in Dubuque, Iowa.

What Will You Do?
Prospecting & Pipeline Building (Primary Focus)

Conduct high-volume outbound prospecting daily - cold calls, emails, LinkedIn outreach, and networking - to build qualified pipeline

Research and identify new lead sources across assigned markets and disciplines

Follow up on marketing-generated leads with speed and persistence

Validate and nurture leads to demo-ready status by understanding their unique needs

Capture and maintain accurate contact information and activity in Paradigm's CRM

Develop a deep understanding of each market's prospecting landscape through ongoing research

Sales Execution

Close small-to-mid-size deals independently while passing large opportunities to Business Development

Build a strategic territory plan focused on retaining existing business and winning competitive accounts

Track competitive adoptions across your territory and develop strategies to convert them

Achieve or exceed assigned revenue targets consistently
Collaboration & Customer Support

Provide exemplary customer service to support accounts after adoption

Recommend marketing campaigns and provide content ideas for social mediaIdentify events (in-person, virtual, hybrid) for evaluation and attendance
You'll Thrive Here If You...

Love the thrill of opening new doors and building relationships from scratch

Are disciplined about daily prospecting habits - calls, emails, and social touches

Get competitive about pipeline metrics and personal performance

Take ownership of your territory like it's your own business

Are energized - not discouraged - by high-volume outreach and rejection

Demonstrate creative persistence in reaching decision-makers

Who Do We Need?

Comfortable with high-volume cold outreach (phone, email, social)

A self-starter who doesn't wait for leads to come to them

Ability to develop and execute a strategic territory plan to achieve revenue targets

Proficiency with CRM tools to manage leads, opportunities, and pipeline

Bachelor's degree or equivalent sales experience

1–3 years of outbound sales or prospecting experience preferred

Strong communication skills and the ability to build foundational relationships quickly

Benefits

Job Stability. Kendall Hunt and their family of companies have been around for over 75 years

Career Growth. Gain some great experience to promote to higher roles - many of our leadership and upper management staff worked their way up in our family of companies

Affordable medical, dental, and vision insurance with Company paid life insurance, short term and long term disability

Generous company match on 401(k) plan, as well as profit sharing

A generous PTO package at hire, plus paid holidays

Scholarship and tuition reimbursement

An Equal Opportunity Employer

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