Sales Coordinator (West Territory)

## Sales Coordinator (West Territory)Applyremote type:

Hybridlocations:

(HIESA) Chicagotime type:

Full timeposted on:

Posted Todayjob requisition id:

R0133104**Location:**(HIESA) Chicago**Job ID:**R0133104**Date Posted:**2026-06-17**Company Name:**HITACHI INDUSTRIAL EQUIPMENT & SOLUTIONS AMERICA, LLC**Profession (Job Category):**Sales, Marketing & Product Management**Job Schedule:**Full time**Remote:**No**Job Description:****Job Title:** Sales Coordinator (West Territory)

**Location:** Elk Grove Village, IL

**Type:** Regular, full-time**Hours:** Mon – Fri, 40 hours, daily hours TBD**Department:** Commercial Operations – Sales Administration

**Reports To:** Sales Administration Direct-Channel Supervisor**Position Overview**We are an industrial equipment sales and service company serving customers across North, Central, and South America. We are seeking a detail-oriented and proactive Sales Coordinator to support our sales team, streamline order processing, and ensure seamless communication between customers, vendors, and internal departments.This role requires strong organizational skills and a customer-first mindset. The ideal candidate thrives in a fast-paced, business environment and is comfortable managing multiple priorities.**Key Responsibilities****Sales Support & Coordination*** Provide day-to-day administrative and operational support to the Americas sales team* Prepare and process customer quotations, sales orders, and contracts.

Track quotations to ensure orders are received and processed.* Coordinate order fulfillment with production and warehouse teams and with 3rd party vendors* Track order status and proactively communicate updates to customers and sales representatives**Customer Relationship Management*** Serve as a primary point of contact for customer inquiries regarding orders, delivery timelines, and documentation* Maintain accurate customer records in CRM and ERP systems* Assist in resolving customer issues, including shipment discrepancies and billing questions**Cross-Functional Collaboration*** Communicate with U.S. and Japan vendors to align on product specifications, pricing, and delivery schedules* This position will work cross-functionally with most internal groups of the company, including Sales, Operations, Business, Accounting, Technical Service, and Import/Export**Documentation & Compliance*** Prepare export documentation, including commercial invoices, packing lists, and certificates of origin* Ensure compliance with international trade regulations and company policies* Maintain organized records of sales transactions and customer communications* Prepare import/export documentation as needed for international trade**Reporting & Analysis*** Generate regular reporting for orders received, sales, forecasts, inventory, and performance metrics* Analyze sales data to identify trends and support strategic decision-making* Assist in preparing presentations for internal and external stakeholders**Qualifications****Required:*** Bachelor’s degree in Business Administration or related field* 2–5 years of experience in sales coordination, customer service, or administrative support* Experience working with SAP is preferred.

Salesforce experience a plus.* Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)* Detail oriented with excellent organizational and multitasking skills* Strong written and verbal communication skills**Key Competencies*** Attention to detail and accuracy* Time management and prioritization* Cross-cultural communication and collaboration* Problem-solving and adaptability* Customer-focused mindset**Compensation & Benefits*** Competitive salary based on experience* Health, dental, and vision insurance* 401(k) with company match* Paid time off and holidays* Professional development opportunities* Exposure to international business operations
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